{"id":17048,"date":"2021-11-03T19:15:19","date_gmt":"2021-11-03T19:15:19","guid":{"rendered":"https:\/\/www.lakesidesoftware.com\/resource\/shift-proactive-it-lakeside-prevent\/"},"modified":"2023-12-14T23:35:47","modified_gmt":"2023-12-14T23:35:47","slug":"shift-proactive-it-lakeside-prevent","status":"publish","type":"resource","link":"https:\/\/www.lakesidesoftware.com\/product-briefs\/shift-proactive-it-lakeside-prevent\/","title":{"rendered":"Shift to Proactive IT with Lakeside Prevent"},"content":{"rendered":"<h4 class=\"Section-title h3 u-textColor--000000\">Enable the entire IT support chain to improve end-user experience through intuitive workflows<\/h4>\n<div id=\"node-1466\" class=\"node node-product-brief node-promoted\">\n<div class=\"\">\n<p>IT leaders face the difficult task of delivering excellent end-user experience while controlling costs. But despite significant investments in data collection tools, IT is often unable to separate actionable insights from environmental noise.<\/p>\n<p>With Lakeside Prevent \u2014\u00a0an intuitive, easy-to-use proactive service desk tool for Lakeside Software&#8217;s Digital Experience Cloud, powered by SysTrack \u2014 organizations can leverage the power of rich digital experience data and the intelligence of AI for IT operations (AIOps) without the complexity. Some of the tool&#8217;s key features include:<\/p>\n<ul>\n<li>Automated incident detection<\/li>\n<li>Prioritization of top issues based on severity and number of devices impacted<\/li>\n<li>Proactive resolutions through automation<\/li>\n<li>Success measurement using\u00a0historical trends<\/li>\n<li>Predictive pattern discovery<\/li>\n<\/ul>\n<p>Download the brief to learn\u00a0more about the benefits of Lakeside Prevent and how it works.<\/p>\n<\/div>\n<\/div>\n","protected":false},"featured_media":17049,"template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"resource_template":[415],"topic":[],"resource_type":[438],"class_list":["post-17048","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_template-gated","resource_type-product-briefs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shift to Proactive IT with Lakeside Prevent | Lakeside Software<\/title>\n<meta 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