{"id":17041,"date":"2018-12-12T16:31:01","date_gmt":"2018-12-12T16:31:01","guid":{"rendered":"https:\/\/www.lakesidesoftware.com\/resource\/what-new-systrack-84\/"},"modified":"2023-12-15T06:08:01","modified_gmt":"2023-12-15T06:08:01","slug":"what-new-systrack-84","status":"publish","type":"resource","link":"https:\/\/www.lakesidesoftware.com\/product-briefs\/what-new-systrack-84\/","title":{"rendered":"What is new in SysTrack 8.4?"},"content":{"rendered":"<p>Today, support teams find themselves spending most of their time solving repeatable, low-value issues impacting user experience. SysTrack 8.4 introduces\u00a0automation, selfhealing, and self-service to help IT shift issues further left to solve this challenge.<\/p>\n<p>In this brief you will find more details around the SysTrack 8.4 features, including:<\/p>\n<ul>\n<li>Level 0<\/li>\n<li>AIOps<\/li>\n<li>Experience feedback scoring<\/li>\n<li>Insight engine training<\/li>\n<li>Self-service<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"resource_template":[415],"topic":[403,402,401],"resource_type":[438],"class_list":["post-17041","resource","type-resource","status-publish","hentry","resource_template-gated","topic-digital-employee-experience","topic-help-desk","topic-proactive-it","resource_type-product-briefs"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>SysTrack 8.4 New Features | Lakeside Software<\/title>\n<meta name=\"description\" content=\"Learn what SysTrack has to offer regarding AIOps, self-service, and more! Improve IT efficiency and end-user digital experience with Lakeside.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lakesidesoftware.com\/product-briefs\/what-new-systrack-84\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SysTrack 8.4 New Features | Lakeside Software\" \/>\n<meta property=\"og:description\" content=\"Learn what SysTrack has to offer regarding AIOps, self-service, and more! Improve IT efficiency and end-user digital experience with Lakeside.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.lakesidesoftware.com\/product-briefs\/what-new-systrack-84\/\" \/>\n<meta property=\"og:site_name\" content=\"Lakeside Software\" \/>\n<meta property=\"article:modified_time\" content=\"2023-12-15T06:08:01+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"SysTrack 8.4 New Features | Lakeside Software","description":"Learn what SysTrack has to offer regarding AIOps, self-service, and more! 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