{"id":14903,"date":"2023-11-28T16:04:13","date_gmt":"2023-11-28T16:04:13","guid":{"rendered":"https:\/\/www.lakesidesoftware.com\/?page_id=14903"},"modified":"2024-04-22T18:49:29","modified_gmt":"2024-04-22T18:49:29","slug":"root-cause-analysis","status":"publish","type":"page","link":"https:\/\/www.lakesidesoftware.com\/solutions\/use-cases\/root-cause-analysis\/","title":{"rendered":"Root Cause Analysis"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14903_e8e495-cb{margin-bottom:0px;}.kb-row-layout-id14903_e8e495-cb > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_e8e495-cb > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_e8e495-cb > .kt-row-column-wrap{column-gap:100px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1293px;margin-left:auto;margin-right:auto;padding-top:10px;padding-bottom:0px;min-height:589px;grid-template-columns:minmax(0, calc(55% - ((100px * 1 )\/2)))minmax(0, calc(45% - ((100px * 1 )\/2)));}.kb-row-layout-id14903_e8e495-cb{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14903_e8e495-cb{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/blue_bg_with_circle_image.webp');background-size:cover;background-position:50% 100%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14903_e8e495-cb > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_e8e495-cb > .kt-row-column-wrap{row-gap:0px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14903_e8e495-cb{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14903_e8e495-cb > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14903_e8e495-cb{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_e8e495-cb alignnone kt-row-has-bg curved-hero-section wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14903_e78879-ab > .kt-inside-inner-col{padding-top:84px;padding-bottom:89px;}.kadence-column14903_e78879-ab > .kt-inside-inner-col,.kadence-column14903_e78879-ab > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_e78879-ab > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_e78879-ab > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_e78879-ab > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_e78879-ab > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_e78879-ab{position:relative;}@media all and (max-width: 1024px){.kadence-column14903_e78879-ab > .kt-inside-inner-col{padding-bottom:48px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_e78879-ab > .kt-inside-inner-col{padding-top:40px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_e78879-ab\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1, .wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1[data-kb-block=\"kb-adv-heading14903_9c831e-e1\"]{margin-top:0px;margin-bottom:15px;font-weight:700;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1[data-kb-block=\"kb-adv-heading14903_9c831e-e1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1[data-kb-block=\"kb-adv-heading14903_9c831e-e1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1, .wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1[data-kb-block=\"kb-adv-heading14903_9c831e-e1\"]{text-align:center!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1, .wp-block-kadence-advancedheading.kt-adv-heading14903_9c831e-e1[data-kb-block=\"kb-adv-heading14903_9c831e-e1\"]{font-size:48px;line-height:1.3;}}<\/style>\n<h1 class=\"kt-adv-heading14903_9c831e-e1 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_9c831e-e1\">Root Cause Analysis<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98, .wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98[data-kb-block=\"kb-adv-heading14903_ff0cd3-98\"]{margin-top:15px;margin-bottom:15px;font-size:22px;line-height:30px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98[data-kb-block=\"kb-adv-heading14903_ff0cd3-98\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98[data-kb-block=\"kb-adv-heading14903_ff0cd3-98\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98, .wp-block-kadence-advancedheading.kt-adv-heading14903_ff0cd3-98[data-kb-block=\"kb-adv-heading14903_ff0cd3-98\"]{text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading14903_ff0cd3-98 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_ff0cd3-98\">Leverage historical data and AI-powered guidance&nbsp;to&nbsp;resolve complex, estate-wide issues.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14903_31473c-ad{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14903_31473c-ad .kt-button{font-weight:normal;font-style:normal;}.kt-btns14903_31473c-ad .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14903_31473c-ad .kt-btn-wrap-0 .kt-button:focus{background:#444444;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn.kb-btns14903_31473c-ad{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14903_31473c-ad\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14903_0417e2-c8.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14903_0417e2-c8.kb-button{background:#ffb52b;font-size:20px;font-family:Manrope;font-weight:800;border-top-left-radius:50px;border-top-right-radius:50px;border-bottom-right-radius:50px;border-bottom-left-radius:50px;padding-top:10px;padding-right:40px;padding-bottom:10px;padding-left:40px;}.wp-block-kadence-advancedbtn .kb-btn14903_0417e2-c8.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14903_0417e2-c8.kb-button:focus{color:#ffb52b;background:var(--global-palette2, #2B6CB0);}<\/style><a class=\"kb-button kt-button button kb-btn14903_0417e2-c8 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"https:\/\/www.lakesidesoftware.com\/demo\/\"><span class=\"kt-btn-inner-text\">Get a demo<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{display:flex;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col,.kadence-column14903_0cbebf-ea > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14903_0cbebf-ea{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_0cbebf-ea{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_0cbebf-ea{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{justify-content:inherit;flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > .aligncenter{width:auto;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > *, .kadence-column14903_0cbebf-ea > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_0cbebf-ea > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_0cbebf-ea{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{align-items:center;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > *, .kadence-column14903_0cbebf-ea > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_0cbebf-ea > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_0cbebf-ea > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_0cbebf-ea kb-section-dir-vertical kb-section-md-dir-horizontal kb-section-sm-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_fc7819-ab.kb-image-is-ratio-size, .kb-image14903_fc7819-ab .kb-image-is-ratio-size{max-width:534px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_fc7819-ab.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_fc7819-ab .kb-image-is-ratio-size{align-self:unset;}.kb-image14903_fc7819-ab{max-width:534px;}.image-is-svg.kb-image14903_fc7819-ab{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14903_fc7819-ab img{width:100%;}.kb-image14903_fc7819-ab .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_fc7819-ab\"><img loading=\"lazy\" decoding=\"async\" width=\"556\" height=\"536\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/Root-Cause-Analysis.webp\" alt=\"Photo of Root Cause Analysis\" class=\"kb-img wp-image-18338\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/Root-Cause-Analysis.webp 556w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/Root-Cause-Analysis-300x289.webp 300w\" sizes=\"auto, (max-width: 556px) 100vw, 556px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14903_d7d502-47{margin-top:-82px;margin-bottom:37px;}.kb-row-layout-id14903_d7d502-47 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_d7d502-47 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_d7d502-47 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1217px;margin-left:auto;margin-right:auto;padding-right:24px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14903_d7d502-47 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_d7d502-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14903_d7d502-47 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_d7d502-47 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14903_f27260-b0 > .kt-inside-inner-col{padding-top:60px;padding-right:66px;padding-bottom:69px;padding-left:66px;}.kadence-column14903_f27260-b0 > .kt-inside-inner-col{box-shadow:20px 20px 40px 0px rgba(0, 0, 0, 0.25);}.kadence-column14903_f27260-b0 > .kt-inside-inner-col,.kadence-column14903_f27260-b0 > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column14903_f27260-b0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_f27260-b0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_f27260-b0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_f27260-b0 > .kt-inside-inner-col{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/goal_bg.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_f27260-b0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_f27260-b0{position:relative;}@media all and (max-width: 1024px){.kadence-column14903_f27260-b0 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_f27260-b0 > .kt-inside-inner-col{padding-right:36px;padding-left:36px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_f27260-b0\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44, .wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44[data-kb-block=\"kb-adv-heading14903_8e1ec5-44\"]{margin-bottom:29px;text-align:center;font-size:28px;font-weight:800;font-style:normal;font-family:Manrope;text-transform:uppercase;letter-spacing:7.28px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44[data-kb-block=\"kb-adv-heading14903_8e1ec5-44\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_8e1ec5-44[data-kb-block=\"kb-adv-heading14903_8e1ec5-44\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading14903_8e1ec5-44 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_8e1ec5-44\">goal<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e, .wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e[data-kb-block=\"kb-adv-heading14903_4287fe-0e\"]{max-width:875px;margin-right:auto;margin-left:auto;text-align:center;font-size:24px;line-height:32px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e[data-kb-block=\"kb-adv-heading14903_4287fe-0e\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e[data-kb-block=\"kb-adv-heading14903_4287fe-0e\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e, .wp-block-kadence-advancedheading.kt-adv-heading14903_4287fe-0e[data-kb-block=\"kb-adv-heading14903_4287fe-0e\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_4287fe-0e wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_4287fe-0e\">Quickly understand and resolve challenging IT incidents using a single source of truth<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14903_216d71-13{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap{column-gap:103px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1329px;margin-left:auto;margin-right:auto;padding-top:95px;padding-right:24px;padding-bottom:97px;padding-left:24px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id14903_216d71-13{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14903_216d71-13 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}}@media all and (max-width: 1024px){.kb-row-layout-id14903_216d71-13{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}.kb-row-layout-id14903_216d71-13 > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}.kb-row-layout-id14903_216d71-13{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_216d71-13 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14903_364e91-fb > .kt-inside-inner-col{display:flex;}.kadence-column14903_364e91-fb > .kt-inside-inner-col,.kadence-column14903_364e91-fb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_364e91-fb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_364e91-fb > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14903_364e91-fb{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_364e91-fb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_364e91-fb{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_364e91-fb{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_364e91-fb{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_364e91-fb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_364e91-fb\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71, .wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71[data-kb-block=\"kb-adv-heading14903_62c4cc-71\"]{margin-bottom:15px;font-size:48px;line-height:66px;font-weight:700;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71[data-kb-block=\"kb-adv-heading14903_62c4cc-71\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71[data-kb-block=\"kb-adv-heading14903_62c4cc-71\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71, .wp-block-kadence-advancedheading.kt-adv-heading14903_62c4cc-71[data-kb-block=\"kb-adv-heading14903_62c4cc-71\"]{font-size:31px;line-height:42px;}}<\/style>\n<h2 class=\"kt-adv-heading14903_62c4cc-71 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14903_62c4cc-71\">Rapidly Move from Root Cause Analysis (RCA) to Resolution<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8, .wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8[data-kb-block=\"kb-adv-heading14903_3952ec-f8\"]{margin-top:15px;margin-bottom:0px;font-size:18px;line-height:26px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8[data-kb-block=\"kb-adv-heading14903_3952ec-f8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_3952ec-f8[data-kb-block=\"kb-adv-heading14903_3952ec-f8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14903_3952ec-f8 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14903_3952ec-f8\">IT technicians are&nbsp;responsible for navigating overwhelming ticket volumes caused by continuous changes&nbsp;to employee devices, estate-wide dependencies, and business-critical applications.&nbsp;Lakeside Software helps IT remove inefficiencies while diagnosing issues, moving from&nbsp;root cause to resolution faster.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_f061ac-fc > .kt-inside-inner-col{display:flex;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col,.kadence-column14903_f061ac-fc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_f061ac-fc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col > *, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kt-row-column-wrap > .kadence-column14903_f061ac-fc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc > .kt-inside-inner-col{align-items:center;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_f061ac-fc{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_f061ac-fc{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14903_f061ac-fc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_f061ac-fc > .kt-inside-inner-col > *, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_f061ac-fc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_f061ac-fc > .kt-inside-inner-col{align-items:center;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col > *, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_f061ac-fc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_f061ac-fc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_f061ac-fc kb-section-dir-horizontal kb-section-md-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_60dc28-d4.kb-image-is-ratio-size, .kb-image14903_60dc28-d4 .kb-image-is-ratio-size{max-width:592px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_60dc28-d4.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_60dc28-d4 .kb-image-is-ratio-size{align-self:unset;}.kb-image14903_60dc28-d4{max-width:592px;}.image-is-svg.kb-image14903_60dc28-d4{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14903_60dc28-d4 img{width:100%;}.kb-image14903_60dc28-d4 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kb-image14903_60dc28-d4 img.kb-img, .kb-image14903_60dc28-d4 .kb-img img{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;filter:drop-shadow(20px 20px 40px rgba(0, 0, 0, 0.25));}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_60dc28-d4\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"941\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis.webp\" alt=\"Screenshot of Rapidly Move from Root Cause Analysis (RCA) to Resolution\" class=\"kb-img wp-image-15729\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis.webp 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis-1024x602.webp 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis-768x452.webp 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_root_cause_analysis-1536x903.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14903_b4c10f-64{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id14903_b4c10f-64 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_b4c10f-64 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_b4c10f-64 > .kt-row-column-wrap{column-gap:103px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1286px;margin-left:auto;margin-right:auto;padding-top:73px;padding-right:24px;padding-bottom:115px;padding-left:24px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id14903_b4c10f-64{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14903_b4c10f-64 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_b4c10f-64 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14903_b4c10f-64{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14903_b4c10f-64 > .kt-row-column-wrap{padding-top:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14903_b4c10f-64{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_b4c10f-64 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14903_c07200-cb > .kt-inside-inner-col{display:flex;}.kadence-column14903_c07200-cb > .kt-inside-inner-col,.kadence-column14903_c07200-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_c07200-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_c07200-cb > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14903_c07200-cb > .kt-inside-inner-col > *, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c07200-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kt-row-column-wrap > .kadence-column14903_c07200-cb{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb > .kt-inside-inner-col{align-items:center;}.kadence-column14903_c07200-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_c07200-cb{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_c07200-cb{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14903_c07200-cb > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_c07200-cb > .kt-inside-inner-col > *, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c07200-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_c07200-cb{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_c07200-cb > .kt-inside-inner-col{align-items:center;}.kadence-column14903_c07200-cb > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14903_c07200-cb > .kt-inside-inner-col > *, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c07200-cb > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c07200-cb > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_c07200-cb kb-section-dir-horizontal kb-section-md-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_1f98c6-63.kb-image-is-ratio-size, .kb-image14903_1f98c6-63 .kb-image-is-ratio-size{max-width:592px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_1f98c6-63.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14903_1f98c6-63 .kb-image-is-ratio-size{align-self:unset;}.kb-image14903_1f98c6-63{max-width:592px;}.image-is-svg.kb-image14903_1f98c6-63{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14903_1f98c6-63 img{width:100%;}.kb-image14903_1f98c6-63 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kb-image14903_1f98c6-63 img.kb-img, .kb-image14903_1f98c6-63 .kb-img img{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;filter:drop-shadow(20px 20px 40px rgba(0, 0, 0, 0.25));}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_1f98c6-63\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"941\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2.webp\" alt=\"Photo of Outcomes\" class=\"kb-img wp-image-15730\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2.webp 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2-1024x602.webp 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2-768x452.webp 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-2-1536x903.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_07e046-77 > .kt-inside-inner-col{display:flex;}.kadence-column14903_07e046-77 > .kt-inside-inner-col,.kadence-column14903_07e046-77 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_07e046-77 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_07e046-77 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14903_07e046-77{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_07e046-77 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_07e046-77{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_07e046-77{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_07e046-77{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14903_07e046-77 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_07e046-77\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74, .wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74[data-kb-block=\"kb-adv-heading14903_34517f-74\"]{padding-bottom:0px;margin-bottom:25px;font-size:31px;font-weight:600;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74[data-kb-block=\"kb-adv-heading14903_34517f-74\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74[data-kb-block=\"kb-adv-heading14903_34517f-74\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74, .wp-block-kadence-advancedheading.kt-adv-heading14903_34517f-74[data-kb-block=\"kb-adv-heading14903_34517f-74\"]{font-size:31px;line-height:42px;}}<\/style>\n<h2 class=\"kt-adv-heading14903_34517f-74 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14903_34517f-74\">Outcomes<\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_62d323-2a:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list{grid-row-gap:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:18px;line-height:26px;}.kt-svg-icon-list-items14903_62d323-2a ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14903_62d323-2a kt-svg-icon-list-columns-1 alignnone checkmark-list\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-14903_de5b38-fd .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_de5b38-fd\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>AI-supported identification of issues<\/strong> and the fastest path to resolution\u00a0<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14903_ae47b0-ff .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_ae47b0-ff\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Accelerated troubleshooting<\/strong> and incident resolution\u00a0<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14903_9a2e02-ef .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_9a2e02-ef\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Heightened visibility<\/strong> into physical and virtual desktops\u00a0<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14903_b546f9-a2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_b546f9-a2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_b546f9-a2 > .kt-row-column-wrap{column-gap:89px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1308px;margin-left:auto;margin-right:auto;padding-right:24px;padding-bottom:108px;padding-left:24px;min-height:680px;grid-template-columns:minmax(0, calc(52.5% - ((89px * 1 )\/2)))minmax(0, calc(47.5% - ((89px * 1 )\/2)));}.kb-row-layout-id14903_b546f9-a2{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/did_you_know_-2.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14903_b546f9-a2 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_b546f9-a2 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id14903_b546f9-a2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_b546f9-a2 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column14903_156bc1-e6 > .kt-inside-inner-col,.kadence-column14903_156bc1-e6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_156bc1-e6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_156bc1-e6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_156bc1-e6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_156bc1-e6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_156bc1-e6{position:relative;}@media all and (max-width: 1024px){.kadence-column14903_156bc1-e6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_156bc1-e6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_156bc1-e6\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_3b303c-91{max-width:620px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_3b303c-91{-webkit-flex:0 1 620px;flex:0 1 620px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{padding-top:61px;padding-right:72px;padding-bottom:50px;padding-left:75px;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{box-shadow:20px 20px 40px 0px rgba(0, 0, 0, 0.25);}.kadence-column14903_3b303c-91 > .kt-inside-inner-col,.kadence-column14903_3b303c-91 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{background-color:#ffb52b;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_3b303c-91{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_3b303c-91{-webkit-flex:0 1 620px;flex:0 1 620px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_3b303c-91 > .kt-inside-inner-col{padding-top:36px;padding-right:36px;padding-bottom:36px;padding-left:36px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_3b303c-91{max-width:620px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_3b303c-91 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_3b303c-91\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02, .wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02[data-kb-block=\"kb-adv-heading14903_569acf-02\"]{margin-top:0px;margin-right:0px;margin-bottom:15px;margin-left:0px;font-size:31px;line-height:42px;font-weight:bold;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02[data-kb-block=\"kb-adv-heading14903_569acf-02\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_569acf-02[data-kb-block=\"kb-adv-heading14903_569acf-02\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14903_569acf-02 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14903_569acf-02\">Did you know?&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59, .wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59[data-kb-block=\"kb-adv-heading14903_89ece6-59\"]{margin-right:0px;margin-bottom:0px;margin-left:0px;font-size:18px;line-height:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59[data-kb-block=\"kb-adv-heading14903_89ece6-59\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59[data-kb-block=\"kb-adv-heading14903_89ece6-59\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading14903_89ece6-59[data-kb-block=\"kb-adv-heading14903_89ece6-59\"] a:hover, .kt-adv-heading-link14903_89ece6-59:hover, .kt-adv-heading-link14903_89ece6-59:hover .kt-adv-heading14903_89ece6-59[data-kb-block=\"kb-adv-heading14903_89ece6-59\"]{color:var(--global-palette2, #2B6CB0);}<\/style>\n<p class=\"kt-adv-heading14903_89ece6-59 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14903_89ece6-59\"><a href=\"\/platform\/\">Lakeside&#8217;s SysTrack platform<\/a> contains a built-in &#8220;Black Box&#8221; that allows technicians to dive deep into system and application data at&nbsp;the time of an incident and discover actionable&nbsp;insights for resolution. This interactive dashboard&nbsp;helps IT triage issues faster by drilling into the heart of the problem.&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{display:flex;}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col,.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14903_ff0ddc-51{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_ff0ddc-51{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14903_ff0ddc-51{align-self:flex-end;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}@media all and (max-width: 1024px){.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14903_ff0ddc-51{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column14903_ff0ddc-51 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_ff0ddc-51 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_632acf-21 > .kt-inside-inner-col{display:flex;}.kadence-column14903_632acf-21{max-width:565px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_632acf-21{-webkit-flex:0 1 565px;flex:0 1 565px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_632acf-21 > .kt-inside-inner-col,.kadence-column14903_632acf-21 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_632acf-21 > .kt-inside-inner-col{column-gap:28px;}.kadence-column14903_632acf-21 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;}.kadence-column14903_632acf-21 > .kt-inside-inner-col > *, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_632acf-21 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_632acf-21 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_632acf-21{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_632acf-21{-webkit-flex:0 1 565px;flex:0 1 565px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_632acf-21 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_632acf-21 > .kt-inside-inner-col > *, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_632acf-21 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_632acf-21{max-width:565px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_632acf-21 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;}.kadence-column14903_632acf-21 > .kt-inside-inner-col > *, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_632acf-21 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_632acf-21 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_632acf-21 kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_83c9c7-d7{max-width:9px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_83c9c7-d7{-webkit-flex:0 1 9px;flex:0 1 9px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{padding-right:5px;padding-left:5px;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col,.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{background-color:var(--global-palette1, #3182CE);}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_83c9c7-d7{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_83c9c7-d7{-webkit-flex:0 1 9px;flex:0 1 9px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_83c9c7-d7{max-width:9px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_83c9c7-d7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_83c9c7-d7 use-case-line\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n\n<style>.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col,.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_fba8f0-a7{position:relative;}@media all and (max-width: 1024px){.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_fba8f0-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_fba8f0-a7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d, .wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d[data-kb-block=\"kb-adv-heading14903_b0c163-2d\"]{margin-bottom:15px;font-size:31px;line-height:42px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d[data-kb-block=\"kb-adv-heading14903_b0c163-2d\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_b0c163-2d[data-kb-block=\"kb-adv-heading14903_b0c163-2d\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14903_b0c163-2d wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_b0c163-2d\">Requirements for Effective RCA&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_0f2465-b3:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list{grid-row-gap:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:var(--global-palette3, #1A202C);font-size:18px;line-height:26px;color:var(--global-palette3, #1A202C);}.kt-svg-icon-list-items14903_0f2465-b3 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14903_0f2465-b3 kt-svg-icon-list-columns-1 alignnone checkmark-list\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-14903_0200c1-b6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_0200c1-b6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Intelligent Support:\u00a0<\/strong>Generative AI-powered guidance on how to resolve complex IT challenges based on the specific needs of the environment.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14903_a96c1b-2c .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_a96c1b-2c\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Dependency Map:\u00a0<\/strong>Visually relate performance, status, and latency to a specific ticket.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14903_b9dbc5-67 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_b9dbc5-67\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Offline Support:\u00a0<\/strong>Collect data around the clock and perform deep root cause analysis, even when the endpoint is offline. <\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14903_608ab0-06 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14903_608ab0-06\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Historical Data:<\/strong>\u00a0Go back in time to the moment of an incident to review system health and performance when employees were struggling.<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14903_eb9062-c8 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14903_eb9062-c8 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14903_eb9062-c8 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:51px;padding-right:24px;padding-bottom:78px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14903_eb9062-c8{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/our_approach_bg.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14903_eb9062-c8 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14903_eb9062-c8 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14903_eb9062-c8 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14903_eb9062-c8 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14903_8cca84-18 > .kt-inside-inner-col,.kadence-column14903_8cca84-18 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_8cca84-18 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_8cca84-18 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_8cca84-18 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_8cca84-18 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_8cca84-18{text-align:left;}.kadence-column14903_8cca84-18{position:relative;}@media all and (max-width: 1024px){.kadence-column14903_8cca84-18 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_8cca84-18 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_8cca84-18 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49, .wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49[data-kb-block=\"kb-adv-heading14903_26d80c-49\"]{max-width:1169px;margin-right:auto;margin-left:auto;text-align:center;font-size:62px;line-height:72px;font-weight:800;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49[data-kb-block=\"kb-adv-heading14903_26d80c-49\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49[data-kb-block=\"kb-adv-heading14903_26d80c-49\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49, .wp-block-kadence-advancedheading.kt-adv-heading14903_26d80c-49[data-kb-block=\"kb-adv-heading14903_26d80c-49\"]{font-size:46px;line-height:64px;}}<\/style>\n<h2 class=\"kt-adv-heading14903_26d80c-49 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_26d80c-49\">Our Approach to Root Cause Analysis&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89, .wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89[data-kb-block=\"kb-adv-heading14903_63cae6-89\"]{max-width:1169px;margin-right:auto;margin-left:auto;margin-top:16px;text-align:center;font-size:22px;line-height:30px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89[data-kb-block=\"kb-adv-heading14903_63cae6-89\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_63cae6-89[data-kb-block=\"kb-adv-heading14903_63cae6-89\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14903_63cae6-89 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_63cae6-89\"><\/p>\n\n\n<style>.kadence-column14903_60b919-0e > .kt-inside-inner-col{display:flex;}.kadence-column14903_60b919-0e{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_60b919-0e{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_60b919-0e > .kt-inside-inner-col,.kadence-column14903_60b919-0e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_60b919-0e > .kt-inside-inner-col{column-gap:31px;}.kadence-column14903_60b919-0e > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14903_60b919-0e > .kt-inside-inner-col > *, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_60b919-0e > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_60b919-0e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_60b919-0e{position:relative;}.kadence-column14903_60b919-0e, .kt-inside-inner-col > .kadence-column14903_60b919-0e:not(.specificity){margin-top:45px;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_60b919-0e{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_60b919-0e > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_60b919-0e > .kt-inside-inner-col > *, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_60b919-0e > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_60b919-0e > .kt-inside-inner-col{padding-left:60px;column-gap:40px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_60b919-0e{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_60b919-0e > .kt-inside-inner-col > *, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_60b919-0e > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_60b919-0e > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_60b919-0e kb-section-dir-horizontal timeline-section\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col{display:flex;}.kadence-column14903_b3ffcf-2a{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_b3ffcf-2a{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col,.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col{column-gap:20px;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > *, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_b3ffcf-2a{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_b3ffcf-2a{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > *, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col{column-gap:10px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_b3ffcf-2a{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > *, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_b3ffcf-2a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_b3ffcf-2a kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_1416f4-e9{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_1416f4-e9{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col,.kadence-column14903_1416f4-e9 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_1416f4-e9 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_1416f4-e9{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_1416f4-e9{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_1416f4-e9 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_1416f4-e9{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_1416f4-e9 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76, .wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76[data-kb-block=\"kb-adv-heading14903_433fd9-76\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76[data-kb-block=\"kb-adv-heading14903_433fd9-76\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76[data-kb-block=\"kb-adv-heading14903_433fd9-76\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76, .wp-block-kadence-advancedheading.kt-adv-heading14903_433fd9-76[data-kb-block=\"kb-adv-heading14903_433fd9-76\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_433fd9-76 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_433fd9-76\">Robust endpoint data collection, including real-time and 3-years of historical data<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_75de35-8d{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_75de35-8d{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_75de35-8d > .kt-inside-inner-col{min-height:55px;}.kadence-column14903_75de35-8d > .kt-inside-inner-col,.kadence-column14903_75de35-8d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_75de35-8d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_75de35-8d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_75de35-8d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_75de35-8d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_75de35-8d{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_75de35-8d{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_75de35-8d > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_75de35-8d > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14903_75de35-8d{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_75de35-8d{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14903_75de35-8d{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_75de35-8d, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14903_75de35-8d{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_75de35-8d timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_112cbc-1e .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14903_112cbc-1e.kb-image-is-ratio-size, .kb-image14903_112cbc-1e .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14903_112cbc-1e{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_112cbc-1e size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase01.svg\" alt=\"Phase 1 icon\" class=\"kb-img wp-image-14496\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_99fcbd-76{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_99fcbd-76{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col,.kadence-column14903_99fcbd-76 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_99fcbd-76{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_99fcbd-76{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_99fcbd-76 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_99fcbd-76{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_99fcbd-76 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_99fcbd-76\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea, .wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea[data-kb-block=\"kb-adv-heading14903_65d05a-ea\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea[data-kb-block=\"kb-adv-heading14903_65d05a-ea\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea[data-kb-block=\"kb-adv-heading14903_65d05a-ea\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea, .wp-block-kadence-advancedheading.kt-adv-heading14903_65d05a-ea[data-kb-block=\"kb-adv-heading14903_65d05a-ea\"]{font-size:22px;line-height:30px;}}<\/style>\n<h3 class=\"kt-adv-heading14903_65d05a-ea wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14903_65d05a-ea\">Phase 01 &#8211; Project Start<\/h3>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_7b907f-1a > .kt-inside-inner-col{display:flex;}.kadence-column14903_7b907f-1a{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_7b907f-1a{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col,.kadence-column14903_7b907f-1a > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col{column-gap:20px;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col > *, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_7b907f-1a{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_7b907f-1a{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_7b907f-1a > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_7b907f-1a > .kt-inside-inner-col > *, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_7b907f-1a > .kt-inside-inner-col{column-gap:10px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_7b907f-1a{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col > *, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7b907f-1a > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7b907f-1a > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_7b907f-1a kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_865ab9-0f{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_865ab9-0f{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_865ab9-0f > .kt-inside-inner-col,.kadence-column14903_865ab9-0f > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_865ab9-0f > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_865ab9-0f > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_865ab9-0f > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_865ab9-0f > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_865ab9-0f{text-align:right;}.kadence-column14903_865ab9-0f{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_865ab9-0f{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_865ab9-0f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_865ab9-0f{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_865ab9-0f > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_865ab9-0f\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00, .wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00[data-kb-block=\"kb-adv-heading14903_5e5f6f-00\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00[data-kb-block=\"kb-adv-heading14903_5e5f6f-00\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00[data-kb-block=\"kb-adv-heading14903_5e5f6f-00\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00, .wp-block-kadence-advancedheading.kt-adv-heading14903_5e5f6f-00[data-kb-block=\"kb-adv-heading14903_5e5f6f-00\"]{font-size:22px;line-height:30px;text-align:left!important;}}<\/style>\n<h3 class=\"kt-adv-heading14903_5e5f6f-00 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14903_5e5f6f-00\">Phase 02<\/h3>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_98bb83-08{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_98bb83-08{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_98bb83-08 > .kt-inside-inner-col{min-height:55px;}.kadence-column14903_98bb83-08 > .kt-inside-inner-col,.kadence-column14903_98bb83-08 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_98bb83-08 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_98bb83-08 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_98bb83-08 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_98bb83-08 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_98bb83-08{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_98bb83-08{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_98bb83-08 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_98bb83-08 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14903_98bb83-08{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_98bb83-08{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14903_98bb83-08{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_98bb83-08, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14903_98bb83-08{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_98bb83-08 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_d72295-48 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14903_d72295-48.kb-image-is-ratio-size, .kb-image14903_d72295-48 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14903_d72295-48{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_d72295-48 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase02.svg\" alt=\"Phase 2 icon\" class=\"kb-img wp-image-14495\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_2b9f01-17{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_2b9f01-17{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col,.kadence-column14903_2b9f01-17 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-right.svg');background-size:auto;background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_2b9f01-17 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_2b9f01-17{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_2b9f01-17{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_2b9f01-17 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_2b9f01-17{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_2b9f01-17 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00, .wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00[data-kb-block=\"kb-adv-heading14903_85cab0-00\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00[data-kb-block=\"kb-adv-heading14903_85cab0-00\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00[data-kb-block=\"kb-adv-heading14903_85cab0-00\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00, .wp-block-kadence-advancedheading.kt-adv-heading14903_85cab0-00[data-kb-block=\"kb-adv-heading14903_85cab0-00\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_85cab0-00 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_85cab0-00\">Monitor endpoint data wherever that endpoint may be used, even offline or outside the enterprise network&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_328d7c-0b > .kt-inside-inner-col{display:flex;}.kadence-column14903_328d7c-0b{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_328d7c-0b{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col,.kadence-column14903_328d7c-0b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col{column-gap:20px;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col > *, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_328d7c-0b{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_328d7c-0b{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_328d7c-0b > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_328d7c-0b > .kt-inside-inner-col > *, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_328d7c-0b > .kt-inside-inner-col{column-gap:10px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_328d7c-0b{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col > *, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_328d7c-0b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_328d7c-0b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_328d7c-0b kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_d848fb-6c{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_d848fb-6c{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col,.kadence-column14903_d848fb-6c > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_d848fb-6c > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_d848fb-6c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_d848fb-6c{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_d848fb-6c{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_d848fb-6c > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_d848fb-6c > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_d848fb-6c{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_d848fb-6c timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2, .wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2[data-kb-block=\"kb-adv-heading14903_33344b-b2\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2[data-kb-block=\"kb-adv-heading14903_33344b-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2[data-kb-block=\"kb-adv-heading14903_33344b-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2, .wp-block-kadence-advancedheading.kt-adv-heading14903_33344b-b2[data-kb-block=\"kb-adv-heading14903_33344b-b2\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_33344b-b2 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_33344b-b2\">Analyze data against hundreds&nbsp;of sensors with SysTrack&#8217;s Intelligent Edge<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_f417f2-46{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_f417f2-46{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_f417f2-46 > .kt-inside-inner-col{min-height:55px;}.kadence-column14903_f417f2-46 > .kt-inside-inner-col,.kadence-column14903_f417f2-46 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_f417f2-46 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_f417f2-46 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_f417f2-46 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_f417f2-46 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_f417f2-46{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_f417f2-46{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_f417f2-46 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_f417f2-46 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14903_f417f2-46{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_f417f2-46{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14903_f417f2-46{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_f417f2-46, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14903_f417f2-46{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_f417f2-46 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_4ee2f4-f2 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14903_4ee2f4-f2.kb-image-is-ratio-size, .kb-image14903_4ee2f4-f2 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14903_4ee2f4-f2{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_4ee2f4-f2 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase03.svg\" alt=\"Phase 3 icon\" class=\"kb-img wp-image-14494\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_fb8369-66{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_fb8369-66{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_fb8369-66 > .kt-inside-inner-col,.kadence-column14903_fb8369-66 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_fb8369-66 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_fb8369-66 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_fb8369-66 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_fb8369-66 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_fb8369-66{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_fb8369-66{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_fb8369-66 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_fb8369-66{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_fb8369-66 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_fb8369-66\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08, .wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08[data-kb-block=\"kb-adv-heading14903_7070b6-08\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08[data-kb-block=\"kb-adv-heading14903_7070b6-08\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08[data-kb-block=\"kb-adv-heading14903_7070b6-08\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08, .wp-block-kadence-advancedheading.kt-adv-heading14903_7070b6-08[data-kb-block=\"kb-adv-heading14903_7070b6-08\"]{font-size:22px;line-height:30px;}}<\/style>\n<h3 class=\"kt-adv-heading14903_7070b6-08 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14903_7070b6-08\">Phase 03<\/h3>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_7ba086-fa > .kt-inside-inner-col{display:flex;}.kadence-column14903_7ba086-fa{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_7ba086-fa{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col,.kadence-column14903_7ba086-fa > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col{column-gap:20px;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col > *, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_7ba086-fa{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_7ba086-fa{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_7ba086-fa > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_7ba086-fa > .kt-inside-inner-col > *, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_7ba086-fa > .kt-inside-inner-col{column-gap:10px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_7ba086-fa{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col > *, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_7ba086-fa > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_7ba086-fa > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_7ba086-fa kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_9d275b-30{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_9d275b-30{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_9d275b-30 > .kt-inside-inner-col,.kadence-column14903_9d275b-30 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_9d275b-30 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_9d275b-30 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_9d275b-30 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_9d275b-30 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_9d275b-30{text-align:right;}.kadence-column14903_9d275b-30{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_9d275b-30{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_9d275b-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_9d275b-30{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_9d275b-30 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_9d275b-30\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee, .wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee[data-kb-block=\"kb-adv-heading14903_ed8c60-ee\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee[data-kb-block=\"kb-adv-heading14903_ed8c60-ee\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee[data-kb-block=\"kb-adv-heading14903_ed8c60-ee\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee, .wp-block-kadence-advancedheading.kt-adv-heading14903_ed8c60-ee[data-kb-block=\"kb-adv-heading14903_ed8c60-ee\"]{font-size:22px;line-height:30px;text-align:left!important;}}<\/style>\n<h3 class=\"kt-adv-heading14903_ed8c60-ee wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14903_ed8c60-ee\">Phase 04<\/h3>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_4dc895-cb{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_4dc895-cb{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_4dc895-cb > .kt-inside-inner-col{min-height:55px;}.kadence-column14903_4dc895-cb > .kt-inside-inner-col,.kadence-column14903_4dc895-cb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_4dc895-cb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_4dc895-cb > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_4dc895-cb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_4dc895-cb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_4dc895-cb{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_4dc895-cb{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_4dc895-cb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_4dc895-cb > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14903_4dc895-cb{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_4dc895-cb{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14903_4dc895-cb{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_4dc895-cb, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14903_4dc895-cb{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_4dc895-cb timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_cf7235-b8 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14903_cf7235-b8.kb-image-is-ratio-size, .kb-image14903_cf7235-b8 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14903_cf7235-b8{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_cf7235-b8 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase04.svg\" alt=\"Phase 4 icon\" class=\"kb-img wp-image-14493\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_c8aea2-44{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_c8aea2-44{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col,.kadence-column14903_c8aea2-44 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-right.svg');background-size:auto;background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_c8aea2-44 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_c8aea2-44{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_c8aea2-44{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_c8aea2-44 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_c8aea2-44{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_c8aea2-44 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb, .wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb[data-kb-block=\"kb-adv-heading14903_d62858-bb\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb[data-kb-block=\"kb-adv-heading14903_d62858-bb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb[data-kb-block=\"kb-adv-heading14903_d62858-bb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb, .wp-block-kadence-advancedheading.kt-adv-heading14903_d62858-bb[data-kb-block=\"kb-adv-heading14903_d62858-bb\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_d62858-bb wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_d62858-bb\">Leverage analysis to quickly diagnose and resolve issues at scale&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_c436da-da > .kt-inside-inner-col{display:flex;}.kadence-column14903_c436da-da{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_c436da-da{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_c436da-da > .kt-inside-inner-col,.kadence-column14903_c436da-da > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_c436da-da > .kt-inside-inner-col{column-gap:20px;}.kadence-column14903_c436da-da > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14903_c436da-da > .kt-inside-inner-col > *, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c436da-da > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14903_c436da-da > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_c436da-da{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_c436da-da{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_c436da-da > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14903_c436da-da > .kt-inside-inner-col > *, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c436da-da > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14903_c436da-da > .kt-inside-inner-col{column-gap:10px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_c436da-da{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14903_c436da-da > .kt-inside-inner-col > *, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14903_c436da-da > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14903_c436da-da > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_c436da-da kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14903_a5ba04-a8{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_a5ba04-a8{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col,.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_a5ba04-a8{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_a5ba04-a8{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_a5ba04-a8 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_a5ba04-a8{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_a5ba04-a8 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c, .wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c[data-kb-block=\"kb-adv-heading14903_4f4b2d-0c\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c[data-kb-block=\"kb-adv-heading14903_4f4b2d-0c\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c[data-kb-block=\"kb-adv-heading14903_4f4b2d-0c\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c, .wp-block-kadence-advancedheading.kt-adv-heading14903_4f4b2d-0c[data-kb-block=\"kb-adv-heading14903_4f4b2d-0c\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14903_4f4b2d-0c wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_4f4b2d-0c\">Engage automated workflows and mass-healing actions to resolve issues&nbsp;proactively<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_275459-78{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_275459-78{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_275459-78 > .kt-inside-inner-col{min-height:55px;}.kadence-column14903_275459-78 > .kt-inside-inner-col,.kadence-column14903_275459-78 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14903_275459-78 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14903_275459-78 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14903_275459-78 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14903_275459-78 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14903_275459-78{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_275459-78{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14903_275459-78 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14903_275459-78 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14903_275459-78{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14903_275459-78{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14903_275459-78{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14903_275459-78, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14903_275459-78{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14903_275459-78 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14903_85807f-8c .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14903_85807f-8c.kb-image-is-ratio-size, .kb-image14903_85807f-8c .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14903_85807f-8c{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14903_85807f-8c size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase05.svg\" alt=\"Phase 5 icon\" class=\"kb-img wp-image-14492\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14903_6a775a-13{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14903_6a775a-13{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14903_6a775a-13 > 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mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14903_a19868-ce img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14903_a19868-ce[data-kb-block=\"kb-adv-heading14903_a19868-ce\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14903_a19868-ce, .wp-block-kadence-advancedheading.kt-adv-heading14903_a19868-ce[data-kb-block=\"kb-adv-heading14903_a19868-ce\"]{font-size:46px;line-height:64px;}}<\/style>\n<h2 class=\"kt-adv-heading14903_a19868-ce wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14903_a19868-ce\">Ready to see measurable returns with Lakeside Software?&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14903_abdee6-08{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns14903_abdee6-08 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14903_abdee6-08 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14903_abdee6-08 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap 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kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"\/demo\/\"><span class=\"kt-btn-inner-text\">Get a demo<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Root Cause Analysis Leverage historical data and AI-powered guidance&nbsp;to&nbsp;resolve complex, estate-wide issues. goal Quickly understand and resolve challenging IT incidents using a single source of truth Rapidly Move from Root Cause Analysis (RCA) to Resolution IT technicians are&nbsp;responsible for navigating overwhelming ticket volumes caused by continuous changes&nbsp;to employee devices, estate-wide dependencies, and business-critical applications.&nbsp;Lakeside Software&#8230;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":14305,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-14903","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Leading Root Cause Analysis | Lakeside Software<\/title>\n<meta name=\"description\" content=\"Resolve complex IT issues with the industry&#039;s leading 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