{"id":14902,"date":"2023-11-30T00:57:07","date_gmt":"2023-11-30T00:57:07","guid":{"rendered":"https:\/\/www.lakesidesoftware.com\/?page_id=14902"},"modified":"2023-12-16T18:13:09","modified_gmt":"2023-12-16T18:13:09","slug":"self-help","status":"publish","type":"page","link":"https:\/\/www.lakesidesoftware.com\/solutions\/use-cases\/self-help\/","title":{"rendered":"Self Help"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14902_a896c5-ce{margin-bottom:0px;}.kb-row-layout-id14902_a896c5-ce > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_a896c5-ce > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_a896c5-ce > .kt-row-column-wrap{column-gap:100px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1293px;margin-left:auto;margin-right:auto;padding-top:10px;padding-bottom:0px;min-height:589px;grid-template-columns:minmax(0, calc(55% - ((100px * 1 )\/2)))minmax(0, calc(45% - ((100px * 1 )\/2)));}.kb-row-layout-id14902_a896c5-ce{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14902_a896c5-ce{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/blue_bg_with_circle_image.webp');background-size:cover;background-position:50% 100%;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14902_a896c5-ce > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_a896c5-ce > .kt-row-column-wrap{row-gap:0px;grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14902_a896c5-ce{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14902_a896c5-ce > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14902_a896c5-ce{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_a896c5-ce alignnone kt-row-has-bg curved-hero-section wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14902_669a3c-5d > .kt-inside-inner-col{padding-top:84px;padding-bottom:89px;}.kadence-column14902_669a3c-5d > .kt-inside-inner-col,.kadence-column14902_669a3c-5d > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_669a3c-5d > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_669a3c-5d > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_669a3c-5d > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_669a3c-5d > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_669a3c-5d{position:relative;}@media all and (max-width: 1024px){.kadence-column14902_669a3c-5d > .kt-inside-inner-col{padding-bottom:48px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_669a3c-5d > .kt-inside-inner-col{padding-top:40px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_669a3c-5d\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70, .wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70[data-kb-block=\"kb-adv-heading14902_cf91e9-70\"]{margin-top:0px;margin-bottom:15px;font-weight:700;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70[data-kb-block=\"kb-adv-heading14902_cf91e9-70\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70[data-kb-block=\"kb-adv-heading14902_cf91e9-70\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70, .wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70[data-kb-block=\"kb-adv-heading14902_cf91e9-70\"]{text-align:center!important;}}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70, .wp-block-kadence-advancedheading.kt-adv-heading14902_cf91e9-70[data-kb-block=\"kb-adv-heading14902_cf91e9-70\"]{font-size:48px;line-height:1.3;}}<\/style>\n<h1 class=\"kt-adv-heading14902_cf91e9-70 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_cf91e9-70\">Self Help<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb, .wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb[data-kb-block=\"kb-adv-heading14902_cfa059-eb\"]{margin-top:15px;margin-bottom:15px;font-size:22px;line-height:30px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb[data-kb-block=\"kb-adv-heading14902_cfa059-eb\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb[data-kb-block=\"kb-adv-heading14902_cfa059-eb\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 1024px){.wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb, .wp-block-kadence-advancedheading.kt-adv-heading14902_cfa059-eb[data-kb-block=\"kb-adv-heading14902_cfa059-eb\"]{text-align:center!important;}}<\/style>\n<p class=\"kt-adv-heading14902_cfa059-eb wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_cfa059-eb\">See the most common issues and allow employees to easily fix them with built-in automation.&nbsp;<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14902_077e14-6a{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:flex-start;align-items:center;}.kt-btns14902_077e14-6a .kt-button{font-weight:normal;font-style:normal;}.kt-btns14902_077e14-6a .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14902_077e14-6a .kt-btn-wrap-0 .kt-button:focus{background:#444444;}@media all and (max-width: 1024px){.wp-block-kadence-advancedbtn.kb-btns14902_077e14-6a{justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns14902_077e14-6a\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn14902_f03ab4-15.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn14902_f03ab4-15.kb-button{background:#ffb52b;font-size:20px;letter-spacing:2.5px;font-family:Manrope;font-weight:800;border-top-left-radius:50px;border-top-right-radius:50px;border-bottom-right-radius:50px;border-bottom-left-radius:50px;padding-top:10px;padding-right:40px;padding-bottom:10px;padding-left:40px;}.wp-block-kadence-advancedbtn .kb-btn14902_f03ab4-15.kb-button:hover, .wp-block-kadence-advancedbtn .kb-btn14902_f03ab4-15.kb-button:focus{color:#ffb52b;background:var(--global-palette2, #2B6CB0);}@media all and (max-width: 767px){.wp-block-kadence-advancedbtn .kb-btn14902_f03ab4-15.kb-button{font-size:16px;letter-spacing:1.5px;padding-right:30px;padding-left:30px;}}<\/style><a class=\"kb-button kt-button button kb-btn14902_f03ab4-15 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill  kt-btn-has-text-true kt-btn-has-svg-false  wp-block-kadence-singlebtn\" href=\"\/demo\"><span class=\"kt-btn-inner-text\">Get a demo<\/span><\/a><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{display:flex;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col,.kadence-column14902_3a4c39-bc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14902_3a4c39-bc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_3a4c39-bc{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_3a4c39-bc{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{justify-content:inherit;flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > .aligncenter{width:auto;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > *, .kadence-column14902_3a4c39-bc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_3a4c39-bc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_3a4c39-bc{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{align-items:center;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > *, .kadence-column14902_3a4c39-bc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_3a4c39-bc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_3a4c39-bc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_3a4c39-bc kb-section-dir-vertical kb-section-md-dir-horizontal kb-section-sm-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_91b0c5-10.kb-image-is-ratio-size, .kb-image14902_91b0c5-10 .kb-image-is-ratio-size{max-width:534px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_91b0c5-10.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_91b0c5-10 .kb-image-is-ratio-size{align-self:unset;}.kb-image14902_91b0c5-10{max-width:534px;}.image-is-svg.kb-image14902_91b0c5-10{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14902_91b0c5-10 img{width:100%;}.kb-image14902_91b0c5-10:not(.kb-image-is-ratio-size) .kb-img, .kb-image14902_91b0c5-10.kb-image-is-ratio-size{padding-top:var(--global-kb-spacing-md, 2rem);}.kb-image14902_91b0c5-10 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_91b0c5-10\"><img loading=\"lazy\" decoding=\"async\" width=\"1213\" height=\"1203\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x.webp\" alt=\"Young Business Woman Surfing Net Computer While Working Office\" class=\"kb-img wp-image-15790\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x.webp 1213w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x-300x298.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x-1024x1016.webp 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x-150x150.webp 150w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/use_case_self_help_2x-768x762.webp 768w\" sizes=\"auto, (max-width: 1213px) 100vw, 1213px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14902_0c46c7-de{margin-top:-82px;margin-bottom:37px;}.kb-row-layout-id14902_0c46c7-de > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_0c46c7-de > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_0c46c7-de > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1217px;margin-left:auto;margin-right:auto;padding-right:24px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14902_0c46c7-de > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_0c46c7-de > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14902_0c46c7-de > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_0c46c7-de alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14902_9b4462-8b > .kt-inside-inner-col{padding-top:60px;padding-right:66px;padding-bottom:69px;padding-left:66px;}.kadence-column14902_9b4462-8b > .kt-inside-inner-col{box-shadow:20px 20px 40px 0px rgba(0, 0, 0, 0.25);}.kadence-column14902_9b4462-8b > .kt-inside-inner-col,.kadence-column14902_9b4462-8b > .kt-inside-inner-col:before{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column14902_9b4462-8b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_9b4462-8b > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_9b4462-8b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_9b4462-8b > .kt-inside-inner-col{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/goal_bg.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_9b4462-8b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_9b4462-8b{position:relative;}@media all and (max-width: 1024px){.kadence-column14902_9b4462-8b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_9b4462-8b > .kt-inside-inner-col{padding-right:36px;padding-left:36px;flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_9b4462-8b\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2, .wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2[data-kb-block=\"kb-adv-heading14902_a1e20c-b2\"]{margin-bottom:29px;text-align:center;font-size:28px;font-weight:800;font-style:normal;font-family:Manrope;text-transform:uppercase;letter-spacing:7.28px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2[data-kb-block=\"kb-adv-heading14902_a1e20c-b2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_a1e20c-b2[data-kb-block=\"kb-adv-heading14902_a1e20c-b2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading14902_a1e20c-b2 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_a1e20c-b2\">goal<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8, .wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8[data-kb-block=\"kb-adv-heading14902_4747c8-c8\"]{max-width:875px;margin-right:auto;margin-left:auto;text-align:center;font-size:24px;line-height:32px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8[data-kb-block=\"kb-adv-heading14902_4747c8-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8[data-kb-block=\"kb-adv-heading14902_4747c8-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8, .wp-block-kadence-advancedheading.kt-adv-heading14902_4747c8-c8[data-kb-block=\"kb-adv-heading14902_4747c8-c8\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_4747c8-c8 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_4747c8-c8\">Empower employees to resolve IT issues independently<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14902_fd6c44-1d{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap{column-gap:103px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1329px;margin-left:auto;margin-right:auto;padding-top:95px;padding-right:24px;padding-bottom:97px;padding-left:24px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id14902_fd6c44-1d{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14902_fd6c44-1d > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}}@media all and (max-width: 1024px){.kb-row-layout-id14902_fd6c44-1d{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(1 of *:not(style)){order:2;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(2 of *:not(style)){order:1;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(3 of *:not(style)){order:12;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(4 of *:not(style)){order:11;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(5 of *:not(style)){order:22;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(6 of *:not(style)){order:21;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(7 of *:not(style)){order:32;}.kb-row-layout-id14902_fd6c44-1d > .kt-row-column-wrap > .wp-block-kadence-column:nth-child(8 of *:not(style)){order:31;}.kb-row-layout-id14902_fd6c44-1d{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_fd6c44-1d alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{display:flex;}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col,.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14902_ba0b3c-79{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_ba0b3c-79{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_ba0b3c-79{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_ba0b3c-79{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_ba0b3c-79 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_ba0b3c-79\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2, .wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2[data-kb-block=\"kb-adv-heading14902_0c47cf-e2\"]{margin-bottom:15px;font-size:48px;line-height:66px;font-weight:700;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2[data-kb-block=\"kb-adv-heading14902_0c47cf-e2\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2[data-kb-block=\"kb-adv-heading14902_0c47cf-e2\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2, .wp-block-kadence-advancedheading.kt-adv-heading14902_0c47cf-e2[data-kb-block=\"kb-adv-heading14902_0c47cf-e2\"]{font-size:31px;line-height:42px;}}<\/style>\n<h2 class=\"kt-adv-heading14902_0c47cf-e2 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14902_0c47cf-e2\">Give Employees the Self Help Tools They Need&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6, .wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6[data-kb-block=\"kb-adv-heading14902_cdca0c-c6\"]{margin-top:15px;margin-bottom:0px;font-size:18px;line-height:26px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6[data-kb-block=\"kb-adv-heading14902_cdca0c-c6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_cdca0c-c6[data-kb-block=\"kb-adv-heading14902_cdca0c-c6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14902_cdca0c-c6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14902_cdca0c-c6\">Many employees dread submitting a help desk ticket, and others just won&#8217;t and end up suffering in silence. When it comes to simple IT issues, though, they shouldn&#8217;t have to reach out to IT for help. Instead, empower your employees to resolve issues and get back to full productivity sooner while also reducing the burden on L1 support through IT self-service.<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{display:flex;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col,.kadence-column14902_68fc39-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > *, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kt-row-column-wrap > .kadence-column14902_68fc39-a7{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{align-items:center;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_68fc39-a7{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_68fc39-a7{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > *, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_68fc39-a7{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{align-items:center;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > *, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_68fc39-a7 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_68fc39-a7 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_68fc39-a7 kb-section-dir-horizontal kb-section-md-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_3395d5-42.kb-image-is-ratio-size, .kb-image14902_3395d5-42 .kb-image-is-ratio-size{max-width:592px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_3395d5-42.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_3395d5-42 .kb-image-is-ratio-size{align-self:unset;}.kb-image14902_3395d5-42{max-width:592px;}.image-is-svg.kb-image14902_3395d5-42{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14902_3395d5-42 img{width:100%;}.kb-image14902_3395d5-42 .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kb-image14902_3395d5-42 img.kb-img, .kb-image14902_3395d5-42 .kb-img img{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;filter:drop-shadow(20px 20px 40px rgba(0, 0, 0, 0.25));}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_3395d5-42\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"941\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help.webp\" alt=\"Team of people working Group of people engaged in collaborative work\" class=\"kb-img wp-image-15742\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help.webp 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help-1024x602.webp 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help-768x452.webp 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/data_driven_self_help-1536x903.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id14902_14bcc6-3e{margin-top:0px;margin-bottom:0px;}.kb-row-layout-id14902_14bcc6-3e > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_14bcc6-3e > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_14bcc6-3e > .kt-row-column-wrap{column-gap:103px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1286px;margin-left:auto;margin-right:auto;padding-top:73px;padding-right:24px;padding-bottom:115px;padding-left:24px;grid-template-columns:repeat(2, minmax(0, 1fr));}.kb-row-layout-id14902_14bcc6-3e{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}.kb-row-layout-id14902_14bcc6-3e > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_14bcc6-3e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 1024px){.kb-row-layout-id14902_14bcc6-3e{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}@media all and (max-width: 767px){.kb-row-layout-id14902_14bcc6-3e > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14902_14bcc6-3e{border-top:0px solid rgba(255,255,255,0.8);border-right:0px solid rgba(255,255,255,0.8);border-bottom:0px solid rgba(255,255,255,0.8);border-left:0px solid rgba(255,255,255,0.8);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_14bcc6-3e alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-row kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14902_d36a13-87 > .kt-inside-inner-col{display:flex;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col,.kadence-column14902_d36a13-87 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col > *, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kt-row-column-wrap > .kadence-column14902_d36a13-87{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87 > .kt-inside-inner-col{align-items:center;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_d36a13-87{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_d36a13-87{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87 > .kt-inside-inner-col{align-items:center;}}@media all and (max-width: 1024px){.kadence-column14902_d36a13-87 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_d36a13-87 > .kt-inside-inner-col > *, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_d36a13-87{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_d36a13-87 > .kt-inside-inner-col{align-items:center;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col > *, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d36a13-87 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d36a13-87 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_d36a13-87 kb-section-dir-horizontal kb-section-md-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_999ec2-3c.kb-image-is-ratio-size, .kb-image14902_999ec2-3c .kb-image-is-ratio-size{max-width:592px;width:100%;}.wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_999ec2-3c.kb-image-is-ratio-size, .wp-block-kadence-column > .kt-inside-inner-col > .kb-image14902_999ec2-3c .kb-image-is-ratio-size{align-self:unset;}.kb-image14902_999ec2-3c{max-width:592px;}.image-is-svg.kb-image14902_999ec2-3c{-webkit-flex:0 1 100%;flex:0 1 100%;}.image-is-svg.kb-image14902_999ec2-3c img{width:100%;}.kb-image14902_999ec2-3c .kb-image-has-overlay:after{opacity:0.3;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kb-image14902_999ec2-3c img.kb-img, .kb-image14902_999ec2-3c .kb-img img{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;filter:drop-shadow(20px 20px 40px rgba(0, 0, 0, 0.25));}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_999ec2-3c\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"941\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4.webp\" alt=\"Man wearing glasses utilizing a tablet\" class=\"kb-img wp-image-15740\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4.webp 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4-1024x602.webp 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4-768x452.webp 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/outcomes-4-1536x903.webp 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_840389-d5 > .kt-inside-inner-col{display:flex;}.kadence-column14902_840389-d5 > .kt-inside-inner-col,.kadence-column14902_840389-d5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_840389-d5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_840389-d5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14902_840389-d5{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_840389-d5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_840389-d5{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_840389-d5{align-self:center;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 1024px){.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_840389-d5{align-self:center;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}.kadence-column14902_840389-d5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_840389-d5\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9, .wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9[data-kb-block=\"kb-adv-heading14902_6231e5-f9\"]{padding-bottom:0px;margin-bottom:25px;font-size:31px;font-weight:600;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9[data-kb-block=\"kb-adv-heading14902_6231e5-f9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9[data-kb-block=\"kb-adv-heading14902_6231e5-f9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9, .wp-block-kadence-advancedheading.kt-adv-heading14902_6231e5-f9[data-kb-block=\"kb-adv-heading14902_6231e5-f9\"]{font-size:31px;line-height:42px;}}<\/style>\n<h2 class=\"kt-adv-heading14902_6231e5-f9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14902_6231e5-f9\">Outcomes<\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_32a4d8-9e:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list{grid-row-gap:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{font-size:18px;line-height:26px;}.kt-svg-icon-list-items14902_32a4d8-9e ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14902_32a4d8-9e kt-svg-icon-list-columns-1 alignnone checkmark-list\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-14902_f3fae6-c7 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14902_f3fae6-c7\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">End users are confident in helping themselves with a simple self-help tray to fix issues.<\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14902_4abd8c-e6 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14902_4abd8c-e6\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\">Reduced costs and service desk tickets.<\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14902_0f7ea7-08 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_0f7ea7-08 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_0f7ea7-08 > .kt-row-column-wrap{column-gap:89px;row-gap:var(--global-kb-gap-md, 2rem);max-width:1308px;margin-left:auto;margin-right:auto;padding-right:24px;padding-bottom:108px;padding-left:24px;min-height:680px;grid-template-columns:minmax(0, calc(52.5% - ((89px * 1 )\/2)))minmax(0, calc(47.5% - ((89px * 1 )\/2)));}.kb-row-layout-id14902_0f7ea7-08{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/did_you_know_-4.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14902_0f7ea7-08 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_0f7ea7-08 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id14902_0f7ea7-08 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_0f7ea7-08 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kt-inner-column-height-full\">\n<style>.kadence-column14902_585d8f-bf > .kt-inside-inner-col,.kadence-column14902_585d8f-bf > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_585d8f-bf > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_585d8f-bf > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_585d8f-bf > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_585d8f-bf > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_585d8f-bf{position:relative;}@media all and (max-width: 1024px){.kadence-column14902_585d8f-bf > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_585d8f-bf > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_585d8f-bf\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_06e733-ae{max-width:620px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_06e733-ae{-webkit-flex:0 1 620px;flex:0 1 620px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_06e733-ae > .kt-inside-inner-col{padding-top:61px;padding-right:72px;padding-bottom:50px;padding-left:75px;}.kadence-column14902_06e733-ae > .kt-inside-inner-col{box-shadow:20px 20px 40px 0px rgba(0, 0, 0, 0.25);}.kadence-column14902_06e733-ae > .kt-inside-inner-col,.kadence-column14902_06e733-ae > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;}.kadence-column14902_06e733-ae > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_06e733-ae > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_06e733-ae > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_06e733-ae > .kt-inside-inner-col{background-color:#ffb52b;}.kadence-column14902_06e733-ae > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_06e733-ae{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_06e733-ae{-webkit-flex:0 1 620px;flex:0 1 620px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_06e733-ae > .kt-inside-inner-col{padding-top:36px;padding-right:36px;padding-bottom:36px;padding-left:36px;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_06e733-ae{max-width:620px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_06e733-ae > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_06e733-ae\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7, .wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7[data-kb-block=\"kb-adv-heading14902_6949cb-c7\"]{margin-top:0px;margin-right:0px;margin-bottom:15px;margin-left:0px;font-size:31px;line-height:42px;font-weight:bold;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7[data-kb-block=\"kb-adv-heading14902_6949cb-c7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_6949cb-c7[data-kb-block=\"kb-adv-heading14902_6949cb-c7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14902_6949cb-c7 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14902_6949cb-c7\">Did you know?&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4, .wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4[data-kb-block=\"kb-adv-heading14902_0b8127-b4\"]{margin-right:0px;margin-bottom:0px;margin-left:0px;font-size:18px;line-height:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4[data-kb-block=\"kb-adv-heading14902_0b8127-b4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4[data-kb-block=\"kb-adv-heading14902_0b8127-b4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}.wp-block-kadence-advancedheading.kt-adv-heading14902_0b8127-b4[data-kb-block=\"kb-adv-heading14902_0b8127-b4\"] a:hover, .kt-adv-heading-link14902_0b8127-b4:hover, .kt-adv-heading-link14902_0b8127-b4:hover .kt-adv-heading14902_0b8127-b4[data-kb-block=\"kb-adv-heading14902_0b8127-b4\"]{color:var(--global-palette2, #2B6CB0);}<\/style>\n<p class=\"kt-adv-heading14902_0b8127-b4 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading14902_0b8127-b4\"><a href=\"\/platform\/core-technologies\/sensors-and-automations\/\">Automations<\/a> are the backbone of self help capabilities, and SysTrack featured more than 200 out of the box. Plus, you can easily create your own to address your organization&#8217;s most common issues and empower your employees to fix basic issues on their own.&nbsp;<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{display:flex;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col,.kadence-column14902_43fec4-f4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;align-items:flex-start;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column14902_43fec4-f4{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_43fec4-f4{position:relative;}@media all and (max-width: 1024px){.kt-row-column-wrap > .kadence-column14902_43fec4-f4{align-self:flex-end;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4{align-self:auto;}}@media all and (max-width: 1024px){.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}}@media all and (max-width: 1024px){.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;align-items:flex-start;}}@media all and (max-width: 767px){.kt-row-column-wrap > .kadence-column14902_43fec4-f4{align-self:flex-end;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;}.kadence-column14902_43fec4-f4 > .kt-inside-inner-col{flex-direction:column;justify-content:flex-end;align-items:flex-start;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_43fec4-f4 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_c74013-b5 > .kt-inside-inner-col{display:flex;}.kadence-column14902_c74013-b5{max-width:565px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_c74013-b5{-webkit-flex:0 1 565px;flex:0 1 565px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col,.kadence-column14902_c74013-b5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col > *, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_c74013-b5{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_c74013-b5{-webkit-flex:0 1 565px;flex:0 1 565px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_c74013-b5 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_c74013-b5 > .kt-inside-inner-col > *, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_c74013-b5{max-width:565px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col > *, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_c74013-b5 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_c74013-b5 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_c74013-b5 kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_fce0c0-d4{max-width:9px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_fce0c0-d4{-webkit-flex:0 1 9px;flex:0 1 9px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{padding-right:5px;padding-left:5px;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col,.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{background-color:var(--global-palette1, #3182CE);}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_fce0c0-d4{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_fce0c0-d4{-webkit-flex:0 1 9px;flex:0 1 9px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_fce0c0-d4{max-width:9px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_fce0c0-d4 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_fce0c0-d4 use-case-line\"><div class=\"kt-inside-inner-col\"><\/div><\/div>\n\n\n<style>.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col,.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_c6e4e9-bb{position:relative;}@media all and (max-width: 1024px){.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_c6e4e9-bb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_c6e4e9-bb\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9, .wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9[data-kb-block=\"kb-adv-heading14902_2e0691-c9\"]{margin-bottom:15px;font-size:31px;line-height:42px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9[data-kb-block=\"kb-adv-heading14902_2e0691-c9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_2e0691-c9[data-kb-block=\"kb-adv-heading14902_2e0691-c9\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h2 class=\"kt-adv-heading14902_2e0691-c9 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_2e0691-c9\">Saving Time through Self Help:&nbsp;<\/h2>\n\n\n<style>.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_4152c0-48:not(.this-stops-third-party-issues){margin-top:0px;margin-bottom:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list:not(.this-prevents-issues):not(.this-stops-third-party-issues):not(.tijsloc){margin-top:0px;margin-right:0px;margin-bottom:var(--global-kb-spacing-sm, 1.5rem);margin-left:0px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list{grid-row-gap:20px;}.wp-block-kadence-iconlist.kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap .kt-svg-icon-list-single{margin-right:10px;}.kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap, .kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list .kt-svg-icon-list-item-wrap a{color:var(--global-palette3, #1A202C);font-size:18px;line-height:26px;color:var(--global-palette3, #1A202C);}.kt-svg-icon-list-items14902_4152c0-48 ul.kt-svg-icon-list .kt-svg-icon-list-level-0 .kt-svg-icon-list-single svg{font-size:20px;}<\/style>\n<div class=\"wp-block-kadence-iconlist kt-svg-icon-list-items kt-svg-icon-list-items14902_4152c0-48 kt-svg-icon-list-columns-1 alignnone checkmark-list\"><ul class=\"kt-svg-icon-list\"><style>.kt-svg-icon-list-item-14902_37a918-3d .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14902_37a918-3d\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Deployed SysTrack&#8217;s automation to avoid more than 1,200 incidents<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14902_e61081-3b .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14902_e61081-3b\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>Employees addressed issues independently with Quick Assist<\/strong><\/span><\/li>\n\n\n<style>.kt-svg-icon-list-item-14902_470a20-48 .kt-svg-icon-list-text mark.kt-highlight{background-color:unset;font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<li class=\"wp-block-kadence-listitem kt-svg-icon-list-item-wrap kt-svg-icon-list-item-14902_470a20-48\"><span class=\"kb-svg-icon-wrap kb-svg-icon-fe_checkCircle kt-svg-icon-list-single\"><svg viewBox=\"0 0 24 24\"  fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"  aria-hidden=\"true\"><path d=\"M22 11.08V12a10 10 0 1 1-5.93-9.14\"\/><polyline points=\"22 4 12 14.01 9 11.01\"\/><\/svg><\/span><span class=\"kt-svg-icon-list-text\"><strong>More than 100 hours saved for the service desk in one month<\/strong><\/span><\/li>\n<\/ul><\/div>\n<\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id14902_96b268-78 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id14902_96b268-78 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id14902_96b268-78 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:51px;padding-right:24px;padding-bottom:78px;padding-left:24px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id14902_96b268-78{background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/12\/our_approach_bg.webp');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id14902_96b268-78 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id14902_96b268-78 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id14902_96b268-78 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id14902_96b268-78 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column14902_769a0d-f5 > .kt-inside-inner-col{display:flex;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col,.kadence-column14902_769a0d-f5 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col{flex-direction:column;align-items:center;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col > .kb-image-is-ratio-size{align-self:stretch;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col > .wp-block-kadence-advancedgallery{align-self:stretch;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_769a0d-f5 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_769a0d-f5{text-align:left;}.kadence-column14902_769a0d-f5{position:relative;}@media all and (max-width: 1024px){.kadence-column14902_769a0d-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}@media all and (max-width: 767px){.kadence-column14902_769a0d-f5 > .kt-inside-inner-col{flex-direction:column;justify-content:center;align-items:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_769a0d-f5 kb-section-dir-vertical\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de, .wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de[data-kb-block=\"kb-adv-heading14902_107d5e-de\"]{max-width:1169px;margin-right:auto;margin-left:auto;text-align:center;font-size:62px;line-height:72px;font-weight:800;font-style:normal;font-family:Manrope;}.wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de[data-kb-block=\"kb-adv-heading14902_107d5e-de\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de[data-kb-block=\"kb-adv-heading14902_107d5e-de\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de, .wp-block-kadence-advancedheading.kt-adv-heading14902_107d5e-de[data-kb-block=\"kb-adv-heading14902_107d5e-de\"]{font-size:46px;line-height:64px;}}<\/style>\n<h2 class=\"kt-adv-heading14902_107d5e-de wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_107d5e-de\">Our Approach to Self Help<\/h2>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69, .wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69[data-kb-block=\"kb-adv-heading14902_702afb-69\"]{max-width:1169px;margin-right:auto;margin-left:auto;margin-top:16px;text-align:center;font-size:22px;line-height:30px;font-style:normal;letter-spacing:-0.02px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69[data-kb-block=\"kb-adv-heading14902_702afb-69\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_702afb-69[data-kb-block=\"kb-adv-heading14902_702afb-69\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading14902_702afb-69 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_702afb-69\"><\/p>\n\n\n<style>.kadence-column14902_6cabb8-64 > .kt-inside-inner-col{display:flex;}.kadence-column14902_6cabb8-64{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_6cabb8-64{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col,.kadence-column14902_6cabb8-64 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > *, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_6cabb8-64{position:relative;}.kadence-column14902_6cabb8-64, .kt-inside-inner-col > .kadence-column14902_6cabb8-64:not(.specificity){margin-top:45px;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_6cabb8-64{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_6cabb8-64 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;justify-content:center;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > *, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.kadence-column14902_6cabb8-64 > .kt-inside-inner-col{padding-left:60px;flex-direction:row;flex-wrap:wrap;justify-content:flex-start;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_6cabb8-64{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > *, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_6cabb8-64 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_6cabb8-64 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_6cabb8-64 kb-section-dir-horizontal timeline-section\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_ae75e7-dc > .kt-inside-inner-col{display:flex;}.kadence-column14902_ae75e7-dc{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_ae75e7-dc{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col,.kadence-column14902_ae75e7-dc > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > *, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_ae75e7-dc{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_ae75e7-dc{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_ae75e7-dc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > *, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_ae75e7-dc{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > *, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_ae75e7-dc > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_ae75e7-dc > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_ae75e7-dc kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_bf6d09-38{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_bf6d09-38{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col,.kadence-column14902_bf6d09-38 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_bf6d09-38 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_bf6d09-38{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_bf6d09-38{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_bf6d09-38 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_bf6d09-38{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_bf6d09-38 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4, .wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4[data-kb-block=\"kb-adv-heading14902_37365c-d4\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4[data-kb-block=\"kb-adv-heading14902_37365c-d4\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4[data-kb-block=\"kb-adv-heading14902_37365c-d4\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4, .wp-block-kadence-advancedheading.kt-adv-heading14902_37365c-d4[data-kb-block=\"kb-adv-heading14902_37365c-d4\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_37365c-d4 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_37365c-d4\">Analyze and prioritize tickets related to the organization&#8217;s common user complaints<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_be0f65-b1{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_be0f65-b1{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col{min-height:55px;}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col,.kadence-column14902_be0f65-b1 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_be0f65-b1 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_be0f65-b1{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_be0f65-b1{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_be0f65-b1 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_be0f65-b1 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14902_be0f65-b1{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_be0f65-b1{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14902_be0f65-b1{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_be0f65-b1, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14902_be0f65-b1{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_be0f65-b1 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_7f6403-14 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14902_7f6403-14.kb-image-is-ratio-size, .kb-image14902_7f6403-14 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14902_7f6403-14{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_7f6403-14 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase01.svg\" alt=\"Phase 1 icon\" class=\"kb-img wp-image-14496\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_3943e2-c6{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_3943e2-c6{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col,.kadence-column14902_3943e2-c6 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_3943e2-c6{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_3943e2-c6{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_3943e2-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_3943e2-c6{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_3943e2-c6 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_3943e2-c6\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0, .wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0[data-kb-block=\"kb-adv-heading14902_01cf94-e0\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0[data-kb-block=\"kb-adv-heading14902_01cf94-e0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0[data-kb-block=\"kb-adv-heading14902_01cf94-e0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0, .wp-block-kadence-advancedheading.kt-adv-heading14902_01cf94-e0[data-kb-block=\"kb-adv-heading14902_01cf94-e0\"]{font-size:22px;line-height:30px;}}<\/style>\n<h3 class=\"kt-adv-heading14902_01cf94-e0 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14902_01cf94-e0\">Phase 01 &#8211; Project Start<\/h3>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_776837-6b > .kt-inside-inner-col{display:flex;}.kadence-column14902_776837-6b{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_776837-6b{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_776837-6b > .kt-inside-inner-col,.kadence-column14902_776837-6b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_776837-6b > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14902_776837-6b > .kt-inside-inner-col > *, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_776837-6b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_776837-6b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_776837-6b{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_776837-6b{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_776837-6b > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_776837-6b > .kt-inside-inner-col > *, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_776837-6b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_776837-6b{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_776837-6b > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap;}.kadence-column14902_776837-6b > .kt-inside-inner-col > *, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_776837-6b > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_776837-6b > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_776837-6b kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_e5354b-20{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_e5354b-20{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_e5354b-20 > .kt-inside-inner-col,.kadence-column14902_e5354b-20 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_e5354b-20 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_e5354b-20 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_e5354b-20 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_e5354b-20 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_e5354b-20{text-align:right;}.kadence-column14902_e5354b-20{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_e5354b-20{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_e5354b-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_e5354b-20{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_e5354b-20 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_e5354b-20\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65, .wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65[data-kb-block=\"kb-adv-heading14902_9db4f8-65\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65[data-kb-block=\"kb-adv-heading14902_9db4f8-65\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65[data-kb-block=\"kb-adv-heading14902_9db4f8-65\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65, .wp-block-kadence-advancedheading.kt-adv-heading14902_9db4f8-65[data-kb-block=\"kb-adv-heading14902_9db4f8-65\"]{font-size:22px;line-height:30px;text-align:left!important;}}<\/style>\n<h3 class=\"kt-adv-heading14902_9db4f8-65 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14902_9db4f8-65\">Phase 02<\/h3>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_e05f76-d7{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_e05f76-d7{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col{min-height:55px;}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col,.kadence-column14902_e05f76-d7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_e05f76-d7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_e05f76-d7{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_e05f76-d7{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_e05f76-d7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_e05f76-d7 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14902_e05f76-d7{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_e05f76-d7{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14902_e05f76-d7{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_e05f76-d7, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14902_e05f76-d7{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_e05f76-d7 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_d35ce7-b8 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14902_d35ce7-b8.kb-image-is-ratio-size, .kb-image14902_d35ce7-b8 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14902_d35ce7-b8{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_d35ce7-b8 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase02.svg\" alt=\"Phase 2 icon\" class=\"kb-img wp-image-14495\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_263198-a4{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_263198-a4{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_263198-a4 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14902_263198-a4 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14902_263198-a4 > .kt-inside-inner-col,.kadence-column14902_263198-a4 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14902_263198-a4 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_263198-a4 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_263198-a4 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_263198-a4 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-right.svg');background-size:auto;background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_263198-a4 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_263198-a4{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_263198-a4{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_263198-a4 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_263198-a4 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_263198-a4{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_263198-a4 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac, .wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac[data-kb-block=\"kb-adv-heading14902_48a5d3-ac\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac[data-kb-block=\"kb-adv-heading14902_48a5d3-ac\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac[data-kb-block=\"kb-adv-heading14902_48a5d3-ac\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac, .wp-block-kadence-advancedheading.kt-adv-heading14902_48a5d3-ac[data-kb-block=\"kb-adv-heading14902_48a5d3-ac\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_48a5d3-ac wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_48a5d3-ac\">Configure SysTrack automation to address ticket types<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_d9551f-35 > .kt-inside-inner-col{display:flex;}.kadence-column14902_d9551f-35{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_d9551f-35{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col,.kadence-column14902_d9551f-35 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col > *, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_d9551f-35{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_d9551f-35{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_d9551f-35 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_d9551f-35 > .kt-inside-inner-col > *, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_d9551f-35{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col > *, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_d9551f-35 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_d9551f-35 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_d9551f-35 kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_75e21b-76{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_75e21b-76{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col,.kadence-column14902_75e21b-76 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_75e21b-76 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_75e21b-76 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_75e21b-76{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_75e21b-76{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_75e21b-76 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_75e21b-76 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_75e21b-76{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_75e21b-76 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07, .wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07[data-kb-block=\"kb-adv-heading14902_3c936e-07\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07[data-kb-block=\"kb-adv-heading14902_3c936e-07\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07[data-kb-block=\"kb-adv-heading14902_3c936e-07\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07, .wp-block-kadence-advancedheading.kt-adv-heading14902_3c936e-07[data-kb-block=\"kb-adv-heading14902_3c936e-07\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_3c936e-07 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_3c936e-07\">Empower employees with Self Help tool<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_9af5eb-e2{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_9af5eb-e2{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col{min-height:55px;}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col,.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_9af5eb-e2{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_9af5eb-e2{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_9af5eb-e2 > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14902_9af5eb-e2{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_9af5eb-e2{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14902_9af5eb-e2{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_9af5eb-e2, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14902_9af5eb-e2{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_9af5eb-e2 timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_aec780-9c .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14902_aec780-9c.kb-image-is-ratio-size, .kb-image14902_aec780-9c .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14902_aec780-9c{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_aec780-9c size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase03.svg\" alt=\"Phase 3 icon\" class=\"kb-img wp-image-14494\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_c552ad-4c{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_c552ad-4c{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_c552ad-4c > .kt-inside-inner-col,.kadence-column14902_c552ad-4c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_c552ad-4c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_c552ad-4c > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_c552ad-4c > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_c552ad-4c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_c552ad-4c{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_c552ad-4c{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_c552ad-4c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_c552ad-4c{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_c552ad-4c > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_c552ad-4c\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44, .wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44[data-kb-block=\"kb-adv-heading14902_8900d3-44\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44[data-kb-block=\"kb-adv-heading14902_8900d3-44\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44[data-kb-block=\"kb-adv-heading14902_8900d3-44\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44, .wp-block-kadence-advancedheading.kt-adv-heading14902_8900d3-44[data-kb-block=\"kb-adv-heading14902_8900d3-44\"]{font-size:22px;line-height:30px;}}<\/style>\n<h3 class=\"kt-adv-heading14902_8900d3-44 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14902_8900d3-44\">Phase 03<\/h3>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_7c98b4-70 > .kt-inside-inner-col{display:flex;}.kadence-column14902_7c98b4-70{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_7c98b4-70{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col,.kadence-column14902_7c98b4-70 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > *, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_7c98b4-70{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_7c98b4-70{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_7c98b4-70 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > *, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_7c98b4-70{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > *, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_7c98b4-70 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_7c98b4-70 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_7c98b4-70 kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_d6db10-2e{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_d6db10-2e{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_d6db10-2e > .kt-inside-inner-col,.kadence-column14902_d6db10-2e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_d6db10-2e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_d6db10-2e > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_d6db10-2e > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_d6db10-2e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_d6db10-2e{text-align:right;}.kadence-column14902_d6db10-2e{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_d6db10-2e{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_d6db10-2e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_d6db10-2e{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_d6db10-2e > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_d6db10-2e\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0, .wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0[data-kb-block=\"kb-adv-heading14902_fab4ca-b0\"]{font-size:24px;line-height:41px;font-weight:400;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0[data-kb-block=\"kb-adv-heading14902_fab4ca-b0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0[data-kb-block=\"kb-adv-heading14902_fab4ca-b0\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0, .wp-block-kadence-advancedheading.kt-adv-heading14902_fab4ca-b0[data-kb-block=\"kb-adv-heading14902_fab4ca-b0\"]{font-size:22px;line-height:30px;text-align:left!important;}}<\/style>\n<h3 class=\"kt-adv-heading14902_fab4ca-b0 wp-block-kadence-advancedheading has-theme-palette-1-color has-text-color\" data-kb-block=\"kb-adv-heading14902_fab4ca-b0\">Phase 04<\/h3>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_d8a6b2-ed{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col{min-height:55px;}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col,.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_d8a6b2-ed{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_d8a6b2-ed > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14902_d8a6b2-ed{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14902_d8a6b2-ed{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_d8a6b2-ed timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_921fa6-e6 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14902_921fa6-e6.kb-image-is-ratio-size, .kb-image14902_921fa6-e6 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14902_921fa6-e6{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_921fa6-e6 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase04.svg\" alt=\"Phase 4 icon\" class=\"kb-img wp-image-14493\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_bbba73-65{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_bbba73-65{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col,.kadence-column14902_bbba73-65 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_bbba73-65 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-right.svg');background-size:auto;background-position:0% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_bbba73-65 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_bbba73-65{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_bbba73-65{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_bbba73-65 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_bbba73-65 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_bbba73-65{max-width:608px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_bbba73-65 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46, .wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46[data-kb-block=\"kb-adv-heading14902_c98732-46\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46[data-kb-block=\"kb-adv-heading14902_c98732-46\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46[data-kb-block=\"kb-adv-heading14902_c98732-46\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46, .wp-block-kadence-advancedheading.kt-adv-heading14902_c98732-46[data-kb-block=\"kb-adv-heading14902_c98732-46\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_c98732-46 wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_c98732-46\">Continuously audit automation and monitor tickets<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_429859-90 > .kt-inside-inner-col{display:flex;}.kadence-column14902_429859-90{max-width:1355px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_429859-90{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_429859-90 > .kt-inside-inner-col,.kadence-column14902_429859-90 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_429859-90 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}.kadence-column14902_429859-90 > .kt-inside-inner-col > *, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_429859-90 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}.kadence-column14902_429859-90 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_429859-90{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_429859-90{-webkit-flex:0 1 1355px;flex:0 1 1355px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_429859-90 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;align-items:center;flex-wrap:nowrap;}}@media all and (min-width: 768px) and (max-width: 1024px){.kadence-column14902_429859-90 > .kt-inside-inner-col > *, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_429859-90 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}@media all and (max-width: 767px){.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_429859-90{max-width:1355px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}.kadence-column14902_429859-90 > .kt-inside-inner-col{flex-direction:row;flex-wrap:wrap;justify-content:flex-start;flex-wrap:wrap-reverse;}.kadence-column14902_429859-90 > .kt-inside-inner-col > *, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-image, .kadence-column14902_429859-90 > .kt-inside-inner-col > figure.wp-block-kadence-image{margin-top:0px;margin-bottom:0px;}.kadence-column14902_429859-90 > .kt-inside-inner-col > .kb-image-is-ratio-size{flex-grow:1;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_429859-90 kb-section-dir-horizontal\"><div class=\"kt-inside-inner-col\"><style>.kadence-column14902_861f2f-c3{max-width:652px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_861f2f-c3{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{padding-top:30px;padding-right:30px;padding-bottom:30px;padding-left:30px;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col,.kadence-column14902_861f2f-c3 > .kt-inside-inner-col:before{border-top-left-radius:6px;border-top-right-radius:6px;border-bottom-right-radius:6px;border-bottom-left-radius:6px;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{background-color:rgba(41, 98, 245, 0.2);background-image:url('https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/triangle-left.svg');background-size:auto;background-position:100% 50%;background-attachment:scroll;background-repeat:no-repeat;}.kadence-column14902_861f2f-c3 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_861f2f-c3{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_861f2f-c3{-webkit-flex:0 1 652px;flex:0 1 652px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_861f2f-c3 > .kt-inside-inner-col{border-top:1px solid #2962f5;border-right:1px solid #2962f5;border-bottom:1px solid #2962f5;border-left:1px solid #2962f5;flex-direction:column;justify-content:center;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_861f2f-c3{max-width:652px;-webkit-flex:1;flex:1;margin-left:auto;margin-right:auto;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_861f2f-c3 timeline-item\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed[data-kb-block=\"kb-adv-heading14902_6a5f10-ed\"]{font-size:24px;line-height:34px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed[data-kb-block=\"kb-adv-heading14902_6a5f10-ed\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed[data-kb-block=\"kb-adv-heading14902_6a5f10-ed\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a5f10-ed[data-kb-block=\"kb-adv-heading14902_6a5f10-ed\"]{font-size:22px;line-height:30px;}}<\/style>\n<p class=\"kt-adv-heading14902_6a5f10-ed wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_6a5f10-ed\">Return on Value calculations&nbsp;<\/p>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_2938b4-5b{max-width:55px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_2938b4-5b{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_2938b4-5b > .kt-inside-inner-col{min-height:55px;}.kadence-column14902_2938b4-5b > .kt-inside-inner-col,.kadence-column14902_2938b4-5b > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_2938b4-5b > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_2938b4-5b > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_2938b4-5b > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_2938b4-5b > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_2938b4-5b{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_2938b4-5b{-webkit-flex:0 1 55px;flex:0 1 55px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_2938b4-5b > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column14902_2938b4-5b > .kt-inside-inner-col{min-height:40px;flex-direction:column;justify-content:center;}.kadence-column14902_2938b4-5b{max-width:40px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-sm-dir-vertical:not(.kb-section-sm-dir-horizontal):not(.kb-section-sm-dir-specificity)>.kt-inside-inner-col>.kadence-column14902_2938b4-5b{-webkit-flex:0 1 40px;flex:0 1 40px;}.wp-block-kadence-column>.kt-inside-inner-col>.kadence-column14902_2938b4-5b{-webkit-flex:1 40px;flex:1 40px;}.wp-block-kadence-column.kb-section-sm-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_2938b4-5b, .wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-sm-dir-vertical):not(.kb-section-md-dir-vertical) >.kt-inside-inner-col>.kadence-column14902_2938b4-5b{-webkit-flex:0 1 40px;flex:0 1 40px;max-width:unset;margin-left:unset;margin-right:unset;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column14902_2938b4-5b timeline-icon\"><div class=\"kt-inside-inner-col\"><style>.kb-image14902_268d95-47 .kb-image-has-overlay:after{opacity:0.3;}@media all and (max-width: 767px){.kb-image14902_268d95-47.kb-image-is-ratio-size, .kb-image14902_268d95-47 .kb-image-is-ratio-size{max-width:40px;width:100%;}.kb-image14902_268d95-47{max-width:40px;}}<\/style>\n<figure class=\"wp-block-kadence-image kb-image14902_268d95-47 size-full image-is-svg\"><img decoding=\"async\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/phase05.svg\" alt=\"Phase 5 icon\" class=\"kb-img wp-image-14492\"\/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column14902_9862c7-a7{max-width:608px;margin-left:auto;margin-right:auto;}.wp-block-kadence-column.kb-section-dir-horizontal:not(.kb-section-md-dir-vertical)>.kt-inside-inner-col>.kadence-column14902_9862c7-a7{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}.kadence-column14902_9862c7-a7 > .kt-inside-inner-col,.kadence-column14902_9862c7-a7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column14902_9862c7-a7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column14902_9862c7-a7 > .kt-inside-inner-col{flex-direction:column;}.kadence-column14902_9862c7-a7 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column14902_9862c7-a7 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column14902_9862c7-a7{position:relative;}@media all and (min-width: 1025px){.wp-block-kadence-column.kb-section-dir-horizontal>.kt-inside-inner-col>.kadence-column14902_9862c7-a7{-webkit-flex:0 1 608px;flex:0 1 608px;max-width:unset;margin-left:unset;margin-right:unset;}}@media all and (max-width: 1024px){.kadence-column14902_9862c7-a7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 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mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading14902_6a2877-0f img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a2877-0f[data-kb-block=\"kb-adv-heading14902_6a2877-0f\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading14902_6a2877-0f, .wp-block-kadence-advancedheading.kt-adv-heading14902_6a2877-0f[data-kb-block=\"kb-adv-heading14902_6a2877-0f\"]{font-size:46px;line-height:64px;}}<\/style>\n<h2 class=\"kt-adv-heading14902_6a2877-0f wp-block-kadence-advancedheading has-theme-palette-3-color has-text-color\" data-kb-block=\"kb-adv-heading14902_6a2877-0f\">Ready to see measurable returns with Lakeside Software?<\/h2>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns14902_ee474b-d5{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns14902_ee474b-d5 .kt-button{font-weight:normal;font-style:normal;}.kt-btns14902_ee474b-d5 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns14902_ee474b-d5 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap 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When it comes to&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":14305,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-14902","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>IT Self Help | Lakeside Software<\/title>\n<meta name=\"description\" content=\"Empower employees to easily fix their own IT issues with built-in automations. 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