{"id":13297,"date":"2023-09-21T09:58:16","date_gmt":"2023-09-21T09:58:16","guid":{"rendered":"https:\/\/www.lakesidesoftware.com\/?page_id=13297"},"modified":"2024-03-11T21:55:12","modified_gmt":"2024-03-11T21:55:12","slug":"blog","status":"publish","type":"page","link":"https:\/\/www.lakesidesoftware.com\/blog\/","title":{"rendered":"Blog"},"content":{"rendered":"<style>.kb-row-layout-wrap.wp-block-kadence-rowlayout.kb-row-layout-id13297_ee4d2d-ec{margin-bottom:135px;}.kb-row-layout-id13297_ee4d2d-ec > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id13297_ee4d2d-ec > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id13297_ee4d2d-ec > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:0px;padding-bottom:0px;grid-template-columns:minmax(0, 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.kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column13297_3cba3d-0a > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column13297_3cba3d-0a > .kt-inside-inner-col{flex-direction:column;}.kadence-column13297_3cba3d-0a > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column13297_3cba3d-0a > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column13297_3cba3d-0a{position:relative;}@media all and (max-width: 1024px){.kadence-column13297_3cba3d-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column13297_3cba3d-0a > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column13297_3cba3d-0a\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59, .wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59[data-kb-block=\"kb-adv-heading13297_13a8e9-59\"]{margin-top:var(--global-kb-spacing-3xl, 6.5rem);text-align:center;font-weight:800;font-style:normal;font-family:Manrope;color:#f4f4f4;}.wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59[data-kb-block=\"kb-adv-heading13297_13a8e9-59\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59[data-kb-block=\"kb-adv-heading13297_13a8e9-59\"] img.kb-inline-image{width:150px;vertical-align:baseline;}@media all and (max-width: 767px){.wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59, .wp-block-kadence-advancedheading.kt-adv-heading13297_13a8e9-59[data-kb-block=\"kb-adv-heading13297_13a8e9-59\"]{font-size:54px;line-height:70px;}}<\/style>\n<h1 class=\"kt-adv-heading13297_13a8e9-59 blog-hero-title wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading13297_13a8e9-59\">Lakeside Blog<\/h1>\n\n\n\n<div class=\"wp-block-query featured-blog-carousel is-layout-flow wp-block-query-is-layout-flow\"><style>.kt-post-loop13297_d3ece2-35 .kadence-post-image{padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kt-post-loop13297_d3ece2-35 .kt-feat-image-align-left{grid-template-columns:50% auto;}.kt-post-loop13297_d3ece2-35 .kt-post-grid-wrap{gap:30px 30px;}.kt-post-loop13297_d3ece2-35 .kt-blocks-post-grid-item{border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;background-color:#ffffff;overflow:hidden;}.kt-post-loop13297_d3ece2-35 .kt-blocks-post-grid-item 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#2B6CB0);border-top-width:0px;border-right-width:0px;border-bottom-width:0px;border-left-width:0px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;font-size:12px;line-height:44px;letter-spacing:2.6px;font-family:Manrope;font-weight:800;font-style:normal;text-transform:uppercase;}.kt-post-loop13297_d3ece2-35 .entry-content:after{height:0px;}.kt-post-loop13297_d3ece2-35 .kt-blocks-post-footer a{color:var(--global-palette2, #2B6CB0);}.kt-post-loop13297_d3ece2-35 .kt-blocks-post-footer a:hover{color:var(--global-palette2, #2B6CB0);}.kt-post-loop13297_d3ece2-35 .kb-filter-item{border-top-width:0px;border-right-width:0px;border-bottom-width:2px;border-left-width:0px;padding-top:5px;padding-right:8px;padding-bottom:5px;padding-left:8px;margin-top:0px;margin-right:10px;margin-bottom:0px;margin-left:0px;}.kt-post-loop13297_d3ece2-35.kt-post-grid-layout-carousel .kb-post-grid-pause-button{color:#fff;background-color:rgba(0, 0, 0, 0.5);border:1px solid transparent;}@media all and (max-width: 1024px){.kt-post-loop13297_d3ece2-35 .kt-blocks-post-grid-item .kt-blocks-post-grid-item-inner{padding-right:28px;}}@media all and (max-width: 767px){.kt-post-loop13297_d3ece2-35 .kt-blocks-post-grid-item .kt-blocks-post-grid-item-inner{padding-bottom:75px;}}<\/style><div class=\"wp-block-kadence-postgrid kt-blocks-post-loop-block alignnone kt-post-loop13297_d3ece2-35 kt-post-grid-layout-carousel kadence-splide-wrap  featured-blog-custom\"><div class=\"kt-post-grid-layout-carousel-wrap splide kt-carousel-arrowstyle-none kt-carousel-dotstyle-dark kb-slider-group-arrow kb-slider-arrow-position-center\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\" data-slider-anim-speed=\"400\" data-slider-scroll=\"1\" data-slider-dots=\"true\" data-slider-arrows=\"false\" data-slider-hover-pause=\"false\" data-slider-auto=\"false\"  data-slider-auto-scroll=\"false\" data-slider-speed=\"7000\" data-slider-gap=\"30\" data-slider-gap-tablet=\"30\" data-slider-gap-mobile=\"30\" data-slider-gap-unit=\"px\" data-show-pause-button=\"false\" data-item-selector=\".kt-post-masonry-item\" aria-label=\"Post Carousel\"><div class=\"kadence-splide-slider-init splide__track\"><ul class=\"kadence-splide-slider-wrap kt-post-grid-wrap\" data-columns-xxl=\"1\" data-columns-xl=\"1\" data-columns-md=\"1\" data-columns-sm=\"1\" data-columns-xs=\"1\" data-columns-ss=\"1\"><li class=\"kt-post-slider-item post-20426 post type-post status-publish format-standard has-post-thumbnail hentry category-it-management tag-macc tag-microsoft-azure-marketplace\"><article class=\"kt-blocks-post-grid-item\"><div class=\"kt-blocks-post-grid-item-inner-wrap kt-feat-image-align-left kt-feat-image-mobile-align-top\"><div class=\"kadence-post-image\"><div class=\"kadence-post-image-intrisic kt-image-ratio-56-25\" style=\"padding-bottom:56.25%;\"><div class=\"kadence-post-image-inner-intrisic\"><a aria-hidden=\"true\" tabindex=\"-1\" role=\"presentation\" href=\"https:\/\/www.lakesidesoftware.com\/blog\/from-mainframes-to-marketplaces-the-evolution-of-enterprise-it-procurement\/\" aria-label=\"From Mainframes to Marketplaces: The Evolution of Enterprise IT Procurement\" class=\"kadence-post-image-inner-wrap\"><img loading=\"lazy\" decoding=\"async\" width=\"962\" height=\"962\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM.png\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM.png 962w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM-300x300.png 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM-150x150.png 150w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM-768x768.png 768w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.lakesidesoftware.com\/blog\/from-mainframes-to-marketplaces-the-evolution-of-enterprise-it-procurement\/\">From Mainframes to Marketplaces: The Evolution of Enterprise IT Procurement<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><time datetime=\"2026-04-01T13:32:06+00:00\" class=\"kt-blocks-post-date\">April 1, 2026<\/time><\/div><\/div><\/header><div class=\"entry-content\"><\/div><footer class=\"kt-blocks-post-footer\"><div class=\"kt-blocks-post-footer-left\"><div class=\"kt-blocks-tags kt-blocks-post-footer-section\"><span 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src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence.webp\" class=\"attachment-large size-large wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence.webp 888w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence-768x451.webp 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/><\/a><\/div><\/div><\/div><div class=\"kt-blocks-post-grid-item-inner\"><header><h2 class=\"entry-title\"><a href=\"https:\/\/www.lakesidesoftware.com\/blog\/lakeside-software-intel-monitoring-emerging-pc-health-issues-to-improve-dex-with-systrack-and-intel-device-iq\/\">Lakeside Software and Intel: Monitoring Emerging PC Health Issues to Improve DEX with SysTrack and Intel\u00ae Device IQ<\/a><\/h2><div class=\"kt-blocks-post-top-meta\"><div class=\"kt-blocks-date\"><time 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class=\"inline-categories\">\n        <a href=\"\/blog\/\"\n           class=\"inline-category all active\">All Categories<\/a>\n\n\t\t\n            <a href=\"\/blog\/category\/ai-machine-learning\/\"\n               class=\"inline-category\">AI &amp; Machine Learning<\/a>\n\n\t\t\t\n            <a href=\"\/blog\/category\/digital-workplace\/\"\n               class=\"inline-category\">Digital Workplace<\/a>\n\n\t\t\t\n            <a href=\"\/blog\/category\/it-infrastructure\/\"\n               class=\"inline-category\">IT Infrastructure<\/a>\n\n\t\t\t\n            <a href=\"\/blog\/category\/it-management\/\"\n               class=\"inline-category\">IT Management<\/a>\n\n\t\t\t\n            <a href=\"\/blog\/category\/it-operations-support\/\"\n               class=\"inline-category\">IT Operations &amp; Support<\/a>\n\n\t\t\t    <\/div>\n\t\n        <div class=\"d-flex\">\n\n\t\t\t\n        <\/div>\n    <\/div>\n<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div 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https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/04\/Screenshot-2026-04-01-at-9.27.00-AM-768x768.png 768w\" sizes=\"auto, (max-width: 962px) 100vw, 962px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>April 1, 2026 <span>|<\/span> 8 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/from-mainframes-to-marketplaces-the-evolution-of-enterprise-it-procurement\/\">From Mainframes to Marketplaces: The Evolution of Enterprise IT Procurement<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">IT Management<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t        \t\t        \t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/lakeside-software-intel-monitoring-emerging-pc-health-issues-to-improve-dex-with-systrack-and-intel-device-iq\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"888\" height=\"522\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence.webp\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence.webp 888w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence-300x176.webp 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2023\/11\/Add-intelligence-768x451.webp 768w\" sizes=\"auto, (max-width: 888px) 100vw, 888px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>March 31, 2026 <span>|<\/span> 6 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/lakeside-software-intel-monitoring-emerging-pc-health-issues-to-improve-dex-with-systrack-and-intel-device-iq\/\">Lakeside Software and Intel: Monitoring Emerging PC Health Issues to Improve DEX with SysTrack and Intel\u00ae Device IQ<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">IT Management<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/from-experience-management-to-experience-engineering\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"768\" height=\"432\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/02\/Experience-Management-to-Engineering.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/02\/Experience-Management-to-Engineering.png 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2026\/02\/Experience-Management-to-Engineering-300x169.png 300w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>February 24, 2026 <span>|<\/span> 6 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/from-experience-management-to-experience-engineering\/\">From Experience Management to Experience Engineering: How AI Is Reshaping DEX in IT\u2019s Next Great Transformation<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">AI &amp; Machine Learning<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/why-we-built-systrack-ai-to-break-euc-ops-in-a-good-way\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"1024\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/11\/Image-2.png\" class=\"img-fluid wp-post-image\" alt=\"An illustration of a person accessing AI IT support on their laptop\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/11\/Image-2.png 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/11\/Image-2-300x300.png 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/11\/Image-2-150x150.png 150w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/11\/Image-2-768x768.png 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>November 18, 2025 <span>|<\/span> 4 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/why-we-built-systrack-ai-to-break-euc-ops-in-a-good-way\/\">Why We Built SysTrack AI to Break EUC Ops (in a Good Way)<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">AI &amp; Machine Learning<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/to-our-partners-systrack-ai-wouldnt-be-here-without-you\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"708\" height=\"572\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Dan-Salinas.webp\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Dan-Salinas.webp 708w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Dan-Salinas-300x242.webp 300w\" sizes=\"auto, (max-width: 708px) 100vw, 708px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>November 18, 2025 <span>|<\/span> 5 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/to-our-partners-systrack-ai-wouldnt-be-here-without-you\/\">To Our Partners: SysTrack AI Wouldn&#8217;t Be Here Without You.<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">AI &amp; Machine Learning<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/accelerating-innovation\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog.png 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog-300x169.png 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog-1024x576.png 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog-768x432.png 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2025\/07\/Schumacher-Update-blog-1536x864.png 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>April 22, 2025 <span>|<\/span> 4 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/accelerating-innovation\/\">Accelerating Innovation: Reimagining DEX for the AI Era<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">AI &amp; Machine Learning<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/think-about-it-why-you-cant-use-an-l1-tool-to-solve-an-l3-it-incident\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"8256\" height=\"5504\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880.jpeg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880.jpeg 8256w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880-300x200.jpeg 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880-1024x683.jpeg 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880-768x512.jpeg 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/10\/AdobeStock_712699880-1536x1024.jpeg 1536w\" sizes=\"auto, (max-width: 8256px) 100vw, 8256px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>October 11, 2024 <span>|<\/span> 7 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/think-about-it-why-you-cant-use-an-l1-tool-to-solve-an-l3-it-incident\/\">Think about IT: Why You Can\u2019t Use an L1 Tool to Solve an L3 IT Incident\u00a0<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">IT Operations &amp; Support<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/what-is-digital-experience-monitoring\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"600\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image.png\" class=\"img-fluid wp-post-image\" alt=\"A smiling woman in front of a laptop in a sunny room.\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image.png 1900w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image-300x95.png 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image-1024x323.png 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image-768x243.png 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2021\/02\/Digital-Experience-Monitoring-guide_blog-post_image-1536x485.png 1536w\" sizes=\"auto, (max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>October 4, 2024 <span>|<\/span> 0 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/what-is-digital-experience-monitoring\/\">From Digital Experience Monitoring to Digital Employee Experience: An Evolution in Workplace Technology<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">Digital Workplace<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/digital-employee-experience-what-you-need-know-about-dex\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1900\" height=\"700\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image.jpg\" class=\"img-fluid wp-post-image\" alt=\"Worker smiling while working next to colleagues at their desk.\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image.jpg 1900w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image-300x111.jpg 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image-1024x377.jpg 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image-768x283.jpg 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2020\/06\/What-Is-Digital-Employee-Experience_blog-post_featured-image-1536x566.jpg 1536w\" sizes=\"auto, (max-width: 1900px) 100vw, 1900px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>September 24, 2024 <span>|<\/span> 4 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/digital-employee-experience-what-you-need-know-about-dex\/\">Digital Employee Experience: What You Need to Know About DEX<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">Digital Workplace<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/why-digital-employee-experience-dex-is-critical-for-it-resilience\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1707\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-scaled.jpeg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-scaled.jpeg 2560w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-300x200.jpeg 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-1024x683.jpeg 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-768x512.jpeg 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-1536x1024.jpeg 1536w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/09\/AdobeStock_685501966-1-2048x1365.jpeg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>September 20, 2024 <span>|<\/span> 5 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/why-digital-employee-experience-dex-is-critical-for-it-resilience\/\">Why Digital Employee Experience (DEX) is Critical for IT Resilience\u00a0<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">IT Operations &amp; Support<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/thank-you-for-making-lakeside-software-a-dex-market-leader-in-the-gartner-magic-quadrant\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1.png\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1.png 1600w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1-300x169.png 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1-1024x576.png 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1-768x432.png 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/Gartner-Blog-1-1536x864.png 1536w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>August 27, 2024 <span>|<\/span> 3 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/thank-you-for-making-lakeside-software-a-dex-market-leader-in-the-gartner-magic-quadrant\/\">Thank You for Making Lakeside Software a DEX Leader in the Gartner\u00ae Magic Quadrant\u2122<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">Digital Workplace<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\n<div class=\"resource-item\">\n    <div class=\"resource-item-inner\">\n        <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/shifting-left-the-business-value-of-moving-it-incident-resolution-from-l3-to-l1-technicians\/\">\n            <div class=\"resource-item-image\">\n\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"2560\" height=\"1435\" src=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-scaled.jpeg\" class=\"img-fluid wp-post-image\" alt=\"\" srcset=\"https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-scaled.jpeg 2560w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-300x168.jpeg 300w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-1024x574.jpeg 1024w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-768x430.jpeg 768w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-1536x861.jpeg 1536w, https:\/\/www.lakesidesoftware.com\/wp-content\/uploads\/2024\/08\/AdobeStock_762981396-2048x1148.jpeg 2048w\" sizes=\"auto, (max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t            <\/div>\n        <\/a>\n        <div class=\"resource-item-content\">\n            <div class=blog-meta>August 22, 2024 <span>|<\/span> 4 min<\/div>            <h3 class=\"resource-item-title\">\n                <a  href=\"https:\/\/www.lakesidesoftware.com\/blog\/shifting-left-the-business-value-of-moving-it-incident-resolution-from-l3-to-l1-technicians\/\">\u201cShifting Left\u201d: The Business Value of Moving IT Incident Resolution from L3 to L1 Technicians\u00a0<\/a>\n            <\/h3>\n\t\t\t\t        \t\t        \t\t\t        \t\t\t\t        \t\t\t\t\t                                        <div class=\"category-label resource-name-label\">IT Operations &amp; Support<\/div>\n\t\t\t\t\t        \t\t\t\t        \t\t\t        \t\t        \t                            <\/div>\n    <\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<div class=\"resource-pagination\"><span aria-current=\"page\" class=\"page-numbers current\">1<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/www.lakesidesoftware.com\/wp-json\/wp\/v2\/pages\/13297\/page\/2\/\">2<\/a>\n<a class=\"page-numbers\" href=\"https:\/\/www.lakesidesoftware.com\/wp-json\/wp\/v2\/pages\/13297\/page\/3\/\">3<\/a>\n<span class=\"page-numbers dots\">&hellip;<\/span>\n<a class=\"page-numbers\" href=\"https:\/\/www.lakesidesoftware.com\/wp-json\/wp\/v2\/pages\/13297\/page\/28\/\">28<\/a>\n<a class=\"next page-numbers\" href=\"https:\/\/www.lakesidesoftware.com\/wp-json\/wp\/v2\/pages\/13297\/page\/2\/\">Next &gt;<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Lakeside Blog<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blog.php","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-13297","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Blog | Lakeside Software<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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